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Patient Flow: Health and Care Improvement for Urgent and Emergency Care Congress
08:00 am
10 Jul, 2018
etc venues Manchester
Patient Flow: Health and Care Improvement for Urgent and Emergency Care Congress
08:00 am
10 Jul, 2018
etc venues Manchester
Patient Flow: Health and Care Improvement for Urgent and Emergency Care Congress
In July 2018 we will bring you a 1-day conference that will focus on Patient flow and the current methods being implemented to help reduce the demand on urgent care departments across the UK.
Each year the NHS provides around 110 million urgent same-day patient contacts. Around 85 million of these are urgent GP appointments, and the rest are A&E or minor injuries-type visits. Some estimates suggest that between 1.5 and 3 million people who come to A&E each year could have their needs addressed in other parts of the urgent care system. They turn to A&E because it seems like the best or only option. The rising pressures on A&E services also stem from continued growth in levels of emergency admissions and from delayed transfers of care when patients are fit to leave the hospital. Working with NHS England we are opening open up valued discussions between peers and demonstrating the great work that is already being done across the UK
The event will give delegates the opportunity to listen, learn and engage with some of the UK’s most reputable speakers, it will also provide 4 hours of networking time and 8 CPD points for all attendees.
Patient Flow: Health and Care Improvement for Urgent and Emergency Care Congress Key Subjects
What’s been achieved in England over the past three years?
- Cared for 23 million A&E attendances in 2016/17, 1.2 million more than three years ago.
- Boosted the capacity and capability of NHS 111, which now takes 15 million calls each year, up from 7.5 million three years ago.
- Expanded “Hear and Treat” and “See and Treat” ambulance services so that they now cover 3.5 million people, with the provision of telephone advice and treatment of people in their homes saving needless trips to hospitals.
- Developed an integrated urgent care model, offering a single point of entry for urgent care via NHS 111, and rolled it out to 20% of the population.
- Increased NHS staff uptake of winter flu vaccinations from 49% last year to 63% this year – the highest ever.
Our Urgent and Emergency Care conference for 2018 will be looking into improvements across the UK for access to immediate and urgent care. We are already working with the British Medical Association and Health Education to name a few. This is a great opportunity for you and your organisation to hear from both public and private sectors on how to adopt change
Who will Attend
- Chief Executives
- Chief Information Officers
- Chief Medical Officers
- Chief Operating Officers
- Clinical Directors/Heads/Managers/Leads
- Commissioning Directors/Heads/Managers
- Deputy Directors
- Directors of Delivery
- Directors of Nursing
- Directors of Performance and Improvement
- Emergency Care Directors/Heads/Managers
- IT Directors/Heads/Managers
- Medical Directors
- Operating Heads/Managers
- Operations Directors/Heads/Managers
- Procurement Directors/Heads/Managers
- Programme Directors/Heads/Managers
- Service Directors/Heads/Managers
- Social Services Directors/Heads/Managers
- Strategic Planning Directors/Heads/Managers
- Transformation Directors/Heads/Managers
- Urgent Care Directors/Heads/Managers
Speakers
Daniel Creasey
Corporate Sales Manager
Jonny Watkinson
Sales & Alliances UK&I
The Agenda
08:30
Registration
09:15
Equality, Diversity, Inclusion and Human Rights
Paul Fitzgerald
Equality and Inclusion Lead
East Midlands Ambulance Service
“Equality, Diversity, Inclusion and Human Rights”
09:20
Urgent & Emergency Care Technology
Sam Shah
Professor of Digital Health, Digital Health Advisor
and Chief Medical Strategy Officer
Sam Shah and Rishi Duggal (Confirmed)
Director of Digital & Multichannel Development at NHS England and Clinical Lead at NHS England
“Urgent & Emergency Care Technology”
Helping to deliver the national Urgent and Emergency Care strategy by providing the infrastructure, systems, technology and processes that enable the development of digital urgent care services
09:50
The NHS e-Referral Service
Radhika Rangaraju
Chief Strategist – Public Sector
Softcat Plc
The NHS e-Referral Service leading on the Paper Switch off Programme. 101 of 150 Acute Trusts so far have completely switched off to eRS from paper referrals for First OP referrals ahead of 1st Oct target.
10:10
How IT solutions can help enable flow through and from hospitals
Dr Haidar Samiei
Clinical Director
EMIS Health
“As both an ED consultant and Clinical Director at EMIS Health Dr Samiei discusses how IT solutions can help enable flow through and from hospitals”
10:30
Q+A
10:45
Morning Break
11:40
Equality, Diversity, Inclusion and Human Rights
Paul Fitzgerald
Equality and Inclusion Lead
East Midlands Ambulance Service
“Equality, Diversity, Inclusion and Human Rights”
11:45
Panasonic Toughbook and NetMotion Software, Mobile technology for Connection Driven Care
Achi Lewis
EMEA Director
NetMotion
Jonny Watkinson
Sales & Alliances UK&I
Panasonic Toughbook
Daniel Creasey
Corporate Sales Manager
Panasonic Toughbook
Regardless of where you are on your Paperless journey, a joint Panasonic Toughbook & NetMotion solution will ensure you have not only, the most reliable and cost-effective Notebooks & Tablets in the industry, but also ensure secure access to vital data in clinical settings through optimising, accelerating and securing data traffic, making multiple Wi-Fi access points and cellular networks work as seamless as a wired network. Learn how Panasonic Toughbook & NetMotion can help by providing the support, and expertise, to ensure a smooth and successful transition to your ideal paperless solution.
12:05
A New Journey, Bexley CCG
Dr Mark Harmon
Chief Brand & Strategy Officer
eConsult
Krista Burslam
Clinical Director for Urgent Care
eConsult
With increasing attendances and growing demand on Urgent Care and Emergency Departments, the current situation is cause for concern. We also know that many attendances could be directed to more appropriate health provision, taking pressure off the system.
We have developed a solution currently piloted across 240,000 patients in Bexley CCG (SE London) with the aim to remotely sign post patients from home to the right place for their symptoms, and to digitise their journey once at the ED.
12:25
Standards in digital health tools – how could we design what is good enough?
Indra Joshi
Clinical Lead Digital Experience and Urgent Care
NHS England
An overview of the standards in digital health tools and determining effectiveness.
12:45
Unified Technology making a difference in Social Prescribing
Mo Rahman
DipClinPharm MSc(SEng) MGPhC MRPharmS CSO(NHS) Solution Director
Promatica
A practical example of how cohesion of stakeholders and technology, agnostic of location is making a positive difference to the Lives of ordinary people. The case brings to the table an opportunity to impact by way of reduction in demand on Emergency services and GP services; by allowing wider MDT teams to play an early intervention role.
The evidence is there, the opportunity is there, the opportunity to make a difference is yours.
13:05
Q+A
13:10
Dinner
14:10
New changes in Health & Social Care Systems and their impact on Clinical Informatics
Dr Raj Kumar
General Practitioner & Medical Director
NHS
A brief introduction to the – The New NHS Patient App
14:15
Planning in unplanned care
Richard Oakley
Head of Analytics
Methods Analytics
‘Planning in unplanned care’
14:35
Can you reduce the hospital beds used by patients with skin infections?
Malcolm Bain
Scientific Liaison
Correvio
Synopsis: How a single dose antibiotic is helping hospitals reduce admissions and saving bed days when treating patients with skin infections.
14:55
Pharmacists in the Emergency Department
Dr David Terry
Director Academic Practice Unit
Birmingham Children’s Hospital NHS Foundation Trust
Victoria Bray
Clinical Lead Acute and Emergency Medicine
King’s College Hospital Advanced Pharmacist Practitioner
With increasing pressure on urgent care and emergency department the consideration of diversity of expertise and multidisciplinary skill mix can support transformation. We have demonstrated that pharmacists have a valuable role in the ED workforce contributing to patient care and patient flow in the capacity of Advanced Clinical Practitioners and as Clinical Pharmacists
15:15
Equality, Diversity, Inclusion and Human Rights
Paul Fitzgerald
Equality and Inclusion Lead
East Midlands Ambulance Service
“Equality, Diversity, Inclusion and Human Rights”
NHS implementing equality, diversity, inclusion and human rights across both organisations. Equality Training, consulltation and development. Supporting the organisations to implement EDS2 – Public Sector Equality Duty and the Equality Act 2010
15:35
Afternoon Break
15:55
New changes in Health & Social Care Systems and their impact on Clinical Informatics
Dr Raj Kumar
General Practitioner & Medical Director
NHS
A brief introduction to the – The New NHS Patient App
16:00
Audit, Optimise and Transform
Tim Maguire
Technical Lead and Managing Director
That Figures
Audit, Optimise and Transform – Transforming healthcare delivery from critically pressured to highly efficient through empowering Healthcare Professionals to analyse and understand complex systems enabling effective and long-term efficiency gains.
16:20
UK Ambulances Services and the Urgent Care Conundrum
Mark Newton
Assistant Director Transformation
North West Ambulance Service NHS Trust
The presentation will explore the central role of Ambulance Trusts in delivering and adapting to the principles of the 5 Year Forward View. From traditional models of care to providers of a mobile health responses. What does this mean for workforce development, integrated working, risk, and quality. How does traditionalism help and hinder progress and how do we balance time critical emergency response with safe care closer to home?
16:40
First Older Persons Emergency Department
Sarah Bailey
Consultant, Older People’s Medicine
Norfolk & Norwich University Hospital
The Norfolk and Norwich University Hospital (NNUH) has announced innovative plans to transform the way it delivers emergency care by introducing the UK’s first Emergency Department that is entirely dedicated to patients over the age of 80. As well as a new Older People’s Emergency Department (OPED)
17:00
Close of Day
