Frequently Asked Questions

Yes you can. Simply email with the PO number as soon as you have it.

The day includes access to all sessions, refreshments, lunch and the opportunity to network and learn from key experts in your field. You will also have access to presentations from the day that you can share with your colleagues.

Joining instructions are sent to delegates 2 weeks prior to an event. Should you not receive them by this time please contact and we can ensure you are sent them.

Group booking of 3 or more can be discounted at the discretion of the management. Please contact for more information.

Categories are defined as follows;

  • Local Government: includes; Universities, Colleges, Schools, Housing Associations, NHS, Fire and Rescue, and Police Authorities
  • Central Government: includes; Executive Agencies and Non Departmental Public Bodies and Devolved Administrations.
  • Voluntary Sector: includes Non Profit organisations, and Charities (not related to Public Sector). Please note that Charities must be provide their Charity Number at the time of booking.
  • Private Sector: other companies and organisations not listed above.
  • What is your cancellation policy? Name changes can be made at any time, up to the day before the event, at no charge. Convenzis Group Limited will not be able to offer refunds for cancellations arising from events outside of our control and cancellation period.
  • Can a colleague attend in my place? If you could like to send a colleague instead, simply email with the new delegate’s name, job title and email address. You can change the delegate name free of charge, up to one day before the event.
  • I can’t attend an event on this date, is it possible for me to access the presentations? Access to speaker presentation slides is available at a cost of £100 + VAT. If you wish to purchase access to this information, please email

Presentation slides are sent out within two weeks of the event date. If this date has passed, please email

CPD points can be gained for all of our events. 1 point is given for every hour of participation.

Please call +44 (0) 161 820 0631.

Your place is booked once you have received your confirmation email. If paid by invoice, this will be sent within 48 hours of the booking and our accounts team will then follow up for payment which will be due 30 days from the date of the invoice, unless the booking is made within 30 days of the event in which case payment will be required within 7 days.

Bookings can be taken over the phone, please call +44 (0)161 820 0631.

Purchase Orders are to be made to Convenzis Group Limited, Riverside House, Kings Reach Business Park, Yew St, Stockport SK4 2HD.

Please send us your new supplier form to

The Event location, venue and date are all confirmed before the event will go live and is listed on events page.

We can provide a BSL interpreter for those who are hearing impaired. There is a 1 week notice period for this service. Please let us know at the time of booking so that we can accommodate your needs.

Yes. We allow 1 person to attend as a companion for any delegates with a visual, hearing or physical impairment.

Professional work attire.

Please contact Daniel Snape +44 (0) 161 820 0631, or

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