Healthcare Events

ILM Level 5 Certificate in Coaching and Mentoring (Healthcare)

ILM Level 5 Certificate in Coaching and Mentoring (Healthcare)

Course Overview

Accredited by the Institute of Leadership and Management this Level 5 programme in ‘Effective Coaching and Mentoring’ delivered across two 2-day modules taking place approximately 6-8 weeks apart. Learners receive regular tutorial and supervision support beyond the end of the taught phase of the programme to ensure their professional practice develops and grows effectively throughout the duration of the programme.

Our Level 5 Coaching and Mentoring programme has been delivered extensively across a range of organisations and sectors including healthcare.

The programme will benefit healthcare organisations seeking to embed coaching and mentoring practice into their infrastructure. Whether the agenda is to develop specialist internal coaches or equip leaders with a more coaching or mentoring style or build internal coaching and mentoring schemes this programme will provide tangible results.

Research into the introduction of coaching and mentoring programmes in organisations have shown that over 85% of companies consider they recouped their investment, with reporting ROI of between 300 and 700%.

The introduction of coaching approaches or schemes in organisations have been shown to:

  • Empower people to take more personal responsibility.
  • Increase staff engagement and commitment.
  • Improve individual and team performance.
  • Support staff resilience and well-being.
  • Help people identify and harness personal strengths.
  • Improve confidence, innovation and solution finding.

The programme is led by experienced facilitators who are all also trained coaches, whose knowledge, skill, and experience brings the training to life with a wealth of real-world case studies and stories.

Learning Outcomes

  • Explore the knowledge, skills and behaviours required by effective coaches and mentors.
  • Consider and evaluate several coaching and mentoring models that can be used in their own operating context.
  • Develop a comprehensive toolkit for delivering effective coaching and mentoring interventions.
  • Gain awareness and insight into the underpinning psychology of effective coaching and mentoring practice.
  • Understand the ‘business case’ for coaching and mentoring in an organisational context.
  • Gain understanding of ethical practice in coaching and mentoring including the importance of contracting, supervision and boundary management.
  • Develop personal confidence and skill as a coach or mentor through regular practice, supervision, and de-briefing.
  • Development of self as a reflective practitioner to continuously improve coaching and mentoring practice.

Pre Course Activity 

Delegates will be required to read the pre-course workbook and undertake a few short reflective exercises ahead of the programme commencing. This will take approximately 2-hours.

Inter-module activity

Delegates will be required to undertake at least 1 coaching or mentoring session and reflect upon the ‘business case’ for coaching and / or mentoring in their own operating context.

Post-Programme

Once the taught element of the programme concludes learner support continues through regular tutorials and coaching supervision sessions.

Accreditation Process 

Learners are required to complete 3 formal submissions to achieve the accreditation.

The Level 5 Certificate is a 16-credit qualification. Learners have 24 months from their date of initial attendance on the taught phase of the programme to complete the assignments and attain the qualification.

Unit Number & Credit Value (CV)

Unit Title

Assessment Method

8588 - 500

 

CV 6

Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context

Assignment

8588 - 501

 

CV 5

Undertaking effective Coaching or Mentoring Within an Organisational Context (The requirement is 18 evidenced hours of coaching / mentoring practice with a minimum of 2 and a maximum of 3 individual clients and a minimum of 1 hour of supervision)

Portfolio

8588 - 503

 

CV 5

Reviewing Own Ability as a Coach or Mentor in an Organisational Context

Reflective Journal

 
 

Key Programme Information:

  • 4 classroom delivery days, delivered across 2 modules.
  • 18 hours of coaching or mentoring practice, completed with a minimum of 2 and a maximum of 3 clients.
  • Attendance at a minimum of 3 tutorials, accessed via the Learning Management System (LMS) following registration.
  • Completion of 3 written assignments following the classroom delivery.
  • 18 months to complete the programme, from the date of registration to successful completion of all assessments.
  • Mandatory supervision, with a minimum requirement of 2 hours.

Book your Place

Please select your preferred date.

Ticket
Price
Quantity
Module 1: 20th September - 21st September 2027 | Module 2: 18th October - 19th October 2027 | Online
£1595.00 excl VAT
Limited Places
0
This course, tailored to suit, can be delivered in your organisation. Discuss this further with our CPD team on 0161 8200 631 or click below to make an enquiry.

Trainer

Michelle Brook

Accreditation

The Agenda

09:00

Module 1 - Day 1

  • Group introductions
  • Defining coaching and mentoring
  • Understanding the role and fit of coaching and mentoring in an organisational context.
  • The importance of contracting in coaching and mentoring relationships
  • The core knowledge and skills of an effective coach or mentor
  • Developing rapport with coaching and mentoring clients
  • An introduction to initial coaching models
  • Developing effective questions
  • Coaching / Mentoring Practice

09:00

Module 1 - Day 2

  • Debrief of coaching and mentoring practice and overnight reflections.
  • Developing ourselves as reflective practitioners
  • Ethical guidelines for coaches and mentors
  • The role and impact of effective communication for coaches and mentors
  • Additional coaching models
  • Foundational psychological concepts for effective coaches and mentors
  • The use of metaphor in coaching and mentoring
  • Metaphor based Coaching / Mentoring Practic

Our accreditations

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Convenzis Healthcare Event testimonials

Testimonials

An enjoyable and transformational experience that felt highly relevant to my current role. I will be able to apply the learning directly into my day-to-day work. The course was well delivered, and Helen created the right level of stretch and challenge throughout. I would absolutely recommend this to colleagues.

CMI Level 7 Course Attendee - NHS England

I really enjoyed the course content, even areas I was already familiar with, as it added new depth and perspective. The in-person format made a huge difference, particularly for group work and authentic discussion. I would definitely complete further courses with Convenzis and recommend this programme to others.

CMI Level 7 Course Attendee - Leeds Teaching Hospitals NHS Trust (LTHT)

A great balance between personal reflection and stretching your thinking, alongside considering leadership at a wider, strategic level. The facilitation was confident, engaging and built trust early, which made group interactions particularly valuable. Even having covered some of the content before, the blend of personal and strategic focus made this highly applicable in practice.

CMI Level 7 Course Attendee - Sheffield Teaching Hospitals NHS Foundation Trust

The content was clear, engaging and easy to digest, with a strong focus on personal development rather than just theory. It was a very eye-opening and therapeutic experience. Helen delivered the course wonderfully. Additional clarity around the post-course assignment would be helpful, but overall this was a highly valuable and personalised learning experience.

CMI Level 7 Course Attendee - NHS

An excellent programme that really challenged our thinking and provided insights I hadn’t previously considered. Helen created a safe, open environment that allowed for honest reflection and meaningful discussion. I would absolutely recommend it having the time and space to think in this way is incredibly valuable.

CMI Level 7 Course Attendee - Barking, Havering and Redbridge NHS Trust

This course was more emotional than expected, but in a really positive way. It created an opportunity to connect with others and reflect on my own communication and leadership style to improve outcomes for both my team and projects. Helen was kind, clear and supportive throughout. It is a very worthwhile experience for managers.

CMI Level 7 Course Attendee - Dorset County Hospital

The content is highly relevant to healthcare, with a wide range of tools to support leadership, particularly around self-awareness and emotional intelligence. Helen is an exceptional coach – this went far beyond a traditional course, creating space for deep reflection and real personal growth in just a few days. I would strongly encourage organisations to invest the time and funding for their leaders to attend.

CMI Level 7 Course Attendee - The Royal Marsden NHS Foundation Trust

A very informative course with a range of models and frameworks to take away and explore further. Helen was brilliant – engaging, knowledgeable and highly supportive throughout. This course teaches you a huge amount about yourself and how to show up as your best self as a leader.

CMI Level 7 Course Attendee - Mersey West Lancashire NHS Teaching Hospitals

The course content was well balanced and thoughtfully structured, particularly the way it was split across self, organisation and the wider system – this made it easy to digest and apply. I really valued the mix of delivery styles, from teaching to group work and self-reflection. Be prepared to explore your own abilities and capabilities in depth.

CMI Level 7 Course Attendee - Channel Health Alliance

A very well-structured programme that really lends itself to the topic. Helen was incredibly accommodating and supportive throughout, helping us fully understand the content and apply it in practice. I would absolutely recommend this course to others.

CMI Level 7 Course Attendee - UHSussex