Diane Baynham, Head of Service Design – Digital Urgent & Emergency Care, NHS England

Diane is the Head of Service Design for Digital technology within NHS England Urgent and Emergency Care. This includes NHS111 Online, Access to Service Information and the next generation Clinical decision support. Her role is overseeing the delivery of UEC system integration.

Before joining NHS England. Diane has a long career managing and improving operational efficiency within unscheduled care settings including Ambulance and NHS 111.

Furthermore, Diane is part of the Nye Bevan Leadership Academy programme and in her spare time a keen equestrian and works with homeless street kitchen in Nottingham.