Registration & Networking

Chair Opening Address (Confirmed)

Overview of service set up and delivery, including additional contacts and a sneak peek into our future plans.

With virtual wards now positioned as a default model for proactive, home-based care, panellists will discuss how to align these services with Urgent and Emergency Care (UEC) pathways to improve patient flow, reduce hospital congestion, and ensure timely access to appropriate care.

The session will also address the implementation of national clinical standards and governance frameworks, focusing on ensuring patient safety, consistent quality of care, and equity across regions. Panellists will examine how ICSs can balance local flexibility with national requirements, including the use of a centrally procured virtual ward platform and AI-enabled monitoring systems.

Panellists:

• Miss Katie Andrew, Care Community Coach for Macclesfield Neighbourhood Team, District Nursing Out of Hours and Hospital at Home (UCR and VW), East Cheshire NHS Trust (Confirmed)
• Alison Johnson, UK Health Lead, ORCHA (Confirmed)
   
   

Case Study - Access

This presentation outlines the operational and clinical challenges facing virtual ward teams and shows how integrated technology can address them. It includes real-world examples and a case study to demonstrate improved patient flow, interoperability, and inclusive care delivery.

Morning Break & Networking

Chair Morning Reflection (Confirmed)

Case Study - Doccla

Aligned with the NHS Long Term Plan to shift care closer to home, in addition to continuing their work with Virtual Wards, Doccla is increasingly investing in a proactive care model. This session outlines how a specialist technology partner enables the shift (onboarding, logistics, engagement, and clinically led monitoring), clarifies the key differences between virtual wards and proactive care, and shares results from the LLR ICB programme, where an independent evaluation reported strong patient experience, large estimated reductions in GP/ED/ambulance/admissions, and a positive cost benefit at full utilisation.

Case Study - Livework

In this joint session, Tracy Stocker (Director of Operations, Medway NHS Foundation Trust) and Livework share how Medway scaled from a single virtual ward to a 260-bed Virtual Hospital, creating measurable improvements in patient flow, safety and workforce efficiency.

Together they reveal the Virtual Hospital Blueprint - an operating model, business case and performance framework any Trust can use to deliver safe, scalable, system-level care.

A focused discussion on navigating the realities of delivering safe, effective care to complex patient groups within virtual ward settings.

This session will explore how frontline teams are adapting virtual care models to support patients with multiple long-term conditions, frailty, and high-risk factors such as DVT.

Speakers will share practical experiences of using remote monitoring tools, AI-supported alert systems, and daily multidisciplinary team (MDT) reviews to maintain clinical oversight and patient safety.

Case Study - Ortus-iHealth

As the NHS moves beyond rapid-response virtual ward roll-outs, attention must shift from pilots to sustainable, standardised and evidence-based remote care. In this session, Dr Debashish Das introduces Virtual Ward 2.0. This is a model grounded in the 

Remote Care Acuity Pyramid, aligning patient need with the right level of digital intervention across long-term monitoring, virtual wards and hospital-at-home care. 

Drawing on real-world data from over 8,000 patients across Pan-London cardiac pathways, he will showcase how the Heart Failure Rapid Up-Titration and ATLAS Virtual Ward have delivered measurable gains in capacity, safety and patient experience, culminating in a three-fold reduction in mortality in the Elective Cardiac Surgery pathway. 

Dr Das will share lessons on standardising, harmonising and scaling digital pathways across specialties, setting the blueprint for how Virtual Ward 2.0 can redefine remote care for the NHS. 

Lunch & Networking

Chair Afternoon Address (Confirmed)

Driving the virtual hospital into the next phase by providing a 24 hr acute virtual ward which is patient centred, efficient and technology driven.

Case Study - Luscii

An overview of the steps you need to take to enable remote monitoring (including virtual wards) to achieve their full potential across an ICS, as well as the various ways in which Remote Patient Monitoring can function as a core enabler of the Mid Term Plan.

This presentation outlines the expansion of the frailty virtual ward referral system across geriatric and acute medicine services. It will cover the development of clear referral criteria to ensure appropriate patient selection and consistency across teams. Early outcomes show improved patient flow, reduced admissions, and smoother transitions of care. The session will finish with next steps for further optimisation and service integration.

This panel discussion will explore what it takes to embed virtual wards as a permanent, scalable feature of NHS service delivery beyond 2025, in line with the ambitions of the NHS 10-Year Plan.

With national infrastructure and financial incentives now in place, the focus has shifted to how Integrated Care Boards (ICBs), NHS trusts, and community services can work together to deliver a consistent, equitable virtual ward offer across local systems.

Facilitator:

• Dr. Matea Deliu, Academic GP, Clinical Lead Digital Delivery, Clinical Safety Officer, NHS South East London ICB (Confirmed)

Panellists:

• Tracy Stocker,  Director of Operations for Flow & Integration, Medway NHS Foundation Trust (Confirmed)
• Sue Armstrong, Advanced Nurse Practitioner in Arrhythmias, University Hospitals of Leicester (Confirmed)
• Alison Johnson, UK Health Lead, ORCHA (Confirmed)

Chairs Closing Remarks (Confirmed)

Drinks & Nibbles

End of Day