The Event has Ended
NHS Remote Consulting Virtual Conference
11:30 am
16 Jun, 2020 - 17 Jun, 2020
Virtual Event: GoTo
NHS Remote Consulting Virtual Conference
11:30 am
16 Jun, 2020 - 17 Jun, 2020
Virtual Event: GoTo
NHS Remote Consulting Virtual Conference
In the wake of the COVID-19 outbreak, Convenzis are committed to providing our public services with current policy updates and the sharing of best practice to help improve collaborative working and practical examples of innovation through these testing times.
All our virtual conferences are all split across 2 short but content-packed days, day 1 will focus on the sharing of best practices, national policy insights and innovation,
On day 2 speakers will continue their presentations focusing on the key take always and lessons learned, interactive question and answer sessions throughout will open the debate up and give you the chance to have your say.
In line with current UK-wide advice, all non-essential health and social care delivery must stop. Providers of all community care must consider if remote consultations can allow for services to be provided without any physical interaction.
Convenzis will be hosting a range of complimentary virtual conferences that will offer practical insight and support to our NHS in a time of unprecedented demand and uncertainty.
The NHS Remote Consulting Virtual Conference will provide in-depth information and practical advice from both NHS clinicians currently using remote consulting technology and the commercial thought leaders that are working directly with NHS and international healthcare providers to help support the current COVID-19 outbreak.
A remote consultation is an appointment that takes place between a patient and a clinician over the telephone or using video, as opposed to face-to-face. Using remote consultations can help the coronavirus response by:
- preventing the transmission of the disease by reducing the need for patients in acute settings
- allowing clinicians to speak directly to patients who are unable to travel to the hospital
- allowing clinicians to carry out clinical work from home
- supporting providers to meet increased demand
Key conference subjects included at NHS Remote Consulting:
- Preparing and utilizing the workforce for remote consulting: Establishing a project team
- General practice remote consulting
- Volunteer management
- Tele-triage
- Choosing the right technology
- Going live with your chosen system
- + much more
Our NHS Remote Consulting Virtual Conference will also host virtual networking sessions for you to engage directly with conference speakers, peers and solution providers all within a safe and secure format.
Attendance at NHS Remote Consulting will provide delegates with the following benefits:
- Listen to the latest policy developments and live best practice sharing sessions
- Input directly to the discussions and panel debate sessions
- Take part in engaging and collaborative networking sessions with public sector peers from across multiple originations and regions
Speakers
Sandra Carnall
Market insight Director
Sponsors & Partners
The Agenda
11:45
Day 1 Case Study Sessions
11:45
Registration and Networking
12:00
Dr Malcolm Fisk
Expert Advisior, World Health Organisation, Senior Research Fellow at the Centre for Computing and Social Research
De Montfort University
Chair
12:05
“Telehealth – has the rapid adoption permanently changed healthcare?”
Sam Shah
Professor of Digital Health, Digital Health Advisor
and Chief Medical Strategy Officer
– Perspective on the changes in adoption and update of remote consultation
– Some of the challenges involved in the uptake
– Considerations for the market
– Future developments
12:15
“This is a continuously evolving situation” – how Sesui helped providers iterate and adapt to remote working.
Oli White
Head of Commercial
Sesui Healthcare
At the start of the COVID crisis, our primary task was to deliver the best service to our existing 111, Urgent Care and Primary Care clients. New problems presented, nearly every day, with many of them based around how to deliver secure and reliable services from outside the usual clinical locations. This is how Sesui worked in a flexible way to deliver cloud-based phone, video and SMS communication with patients.
12:25
Shifting to a ‘total triage’ model in general practice in response to COVID19
Dr Minal Bakhai
Director for Primary Care Transformation
NHS England
Total triage means that every patient contacting the practice is first triaged before making an appointment. This presentation will explore the key steps to taking during COVID-19 to achieve this, including what total triage looks like for practices and the benefits it creates for both patients and practices.
12:35
Q&A
12:45
Networking and Panel Discussions
13:05
Dr Malcolm Fisk
Expert Advisior, World Health Organisation, Senior Research Fellow at the Centre for Computing and Social Research
De Montfort University
Chair
13:10
Mixed reality Consulting: The scope
Professor Shafi Ahmed
The most-watched surgeon in human history, specialist advisor, NHS, Advisor in Digital Health Transformation and Innovation
Department of Health Abu Dhabi
Mixed reality is at the very cutting edge of remote consulting technology, last month Professor Shafi Ahmed successfully led a groundbreaking mixed reality consultation with peers in NYC and Atlanta, Shafi will talk us through the potential use of mixed reality tech in GP consulting and wider NHS.
13:20
“How best to optimise remote working”
Shona Wares
Head of Product
Vision
Sandra Carnall
Market insight Director
Vision Health a Cegedim Company
Andrew Neill
National Business Development
Vision
A look at how a small change to your remote working solution can have a big impact on the way in which you deliver patient care.
13:30
“Outstanding Finnish : Utilising Scandinavian A.I .Technology to Implement a Whole System Triage Model in Primary Care.”
Dr Matt Bramley
Senior Partner
Mountview Practice in Fleetwood
In early March 2020, just before the COVID-19 pandemic exploded in the UK, Mountview became only the second UK practice to go live with Klinik, a Finnish-based provider of A.I algorithm driven triage. Dr Bramley shares his experiences on the set-up, implementation and delivery of whole system triage using the product
13:40
Q&A
13:50
Networking and Panel Discussions
14:10
Dr Malcolm Fisk
Expert Advisior, World Health Organisation, Senior Research Fellow at the Centre for Computing and Social Research
De Montfort University
Chair
14:20
“The digital partnership experience”
Dr Dan Bunstone
Chief Medical Officer and Clinical Director
Push Doctor/Warrington PCN
Push Doctor
14:30
“Supporting Remote Consultations & Virtual Clinics”
Dr. Vijay Magon
Managing Director & Founder
CCube Solutions
Virtual Clinics are viewed as crucial for reducing unnecessary outpatient visits, saving time and money for patients and the health service. The NHS aims to avoid up to a third of face-to-face outpatient visits over five years, removing the need for up to 30 million outpatient appointments each year.
14:40
“How and why the NHS patient webinar project was established”
NHS England Long Term Plan in 2019 aims to remove a third of face-to-face hospital outpatient appointments freeing up significant clinical time and allowing outpatient teams to work differently. This case study looked at using digital technology in the form of patient-focused webinars to provide more convenient access to treatment and health information for patients suffering with Irritable Bowel Syndrome (IBS). This led to a 44% drop in referrals in to our specialist 1-1 service in their first year of use and freed up time to focus on areas of unmet need.
14:50
Q&A, Prize Give Away
15:00
Networking and Panel Discussions
11:45
Day 2 Thought Leadership, Lessons Learnt and Implementation
11:45
Registration and Networking
12:00
Dr Malcolm Fisk
Expert Advisior, World Health Organisation, Senior Research Fellow at the Centre for Computing and Social Research
De Montfort University
Chair
12:05
“An Extraordinary Telehealth Opportunity?”
Dr Malcolm Fisk
Expert Advisior, World Health Organisation, Senior Research Fellow at the Centre for Computing and Social Research
De Montfort University
Regardless of the forward path of the COVID-19 pandemic, telehealth (especially in the form of video-consultations) has been thrust into the spotlight. Arguments based on old studies that found telehealth ‘no better’ on a cost basis than conventional methods of service ‘delivery’, have fallen, with a clatter, onto the floor – in the realisation that people could be better served if telehealth (including video-consultations) were one of their choices. It is certain that new evaluations, taking account of the people perspective, new technologies and what has happened in the wake of COVID-19, will (for some circumstances and specialisms) give different more positive outcomes for telehealth. Now those new evaluations must start. This presentation, drawing on comparative work in the UK, Australia and the US, points to the opportunity that must not be missed.
12:15
“This is a continuously evolving situation” – how Sesui helped providers iterate and adapt to remote working.
Oli White
Head of Commercial
Sesui Healthcare
Thought Leadership Session
At the start of the COVID crisis, our primary task was to deliver the best service to our existing 111, Urgent Care and Primary Care clients. New problems presented, nearly every day, with many of them based around how to deliver secure and reliable services from outside the usual clinical locations. This is how Sesui worked in a flexible way to deliver cloud-based phone, video and SMS communication with patients.
12:25
Delivering an effective remote consultations
Dr Minal Bakhai
Director for Primary Care Transformation
NHS England
Following on from yesterday’s presentation based on the shift to, and benefits of, a ‘total triage’ model, Minal will provide practical tips for consulting with patients online
12:35
Q&A
12:45
Networking and Panel Discussions
13:05
Dr Malcolm Fisk
Expert Advisior, World Health Organisation, Senior Research Fellow at the Centre for Computing and Social Research
De Montfort University
Chair
13:10
“Implementing and managing a mixed reality platform”
Professor Shafi Ahmed
The most-watched surgeon in human history, specialist advisor, NHS, Advisor in Digital Health Transformation and Innovation
Department of Health Abu Dhabi
Following yesterday’s presentation based on the need and current demand for mixed reality consulting, Shafi will focus on the implementation and management of the platform and provide key take away’s.
13:20
“Protecting vulnerable patients in the aftermath of COVID”
Gianpiero Celino
Clinical Director
Cegedim Healthcare Solutions
Shona Wares
Head of Product
Vision
Sandra Carnall
Market insight Director
Vision Health a Cegedim Company
COVID-19 has left primary care with a backlog of patients that have not been able to access regular care for ongoing conditions. Vision looks at how you can protect and support your most vulnerable patients.
13:30
“Ethical considerations in video consultation”
Dr Idris Thomas
Consultant Psychiatrsit
NHS Lothian
A practical guide for clinicians on the ethical considerations when establishing and running clinics using video consultation.
13:40
Q&A
13:50
Networking and Panel Discussions
14:10
Dr Malcolm Fisk
Expert Advisior, World Health Organisation, Senior Research Fellow at the Centre for Computing and Social Research
De Montfort University
chair
14:20
“Building resilience and continuity with remote consultations”
Tom Thornton
Market Development Director
Push Doctor
Case study
14:30
“Supporting the NHS reduce face-to-face contact”
Dr. Vijay Magon
Managing Director & Founder
CCube Solutions
Support the Government’s drive that the NHS should be using technology to improve productivity, reduce costs and ultimately enhance patient care while maximising safety for patients and NHS staff.
14:40
“The patient outcome data, effects on referral rates and practicality of sharing nationally”
Patient surveys were used before and after the IBS webinar and outcome data showed significant improvements in knowledge and confidence in managing their condition across all ages from 18 to 75 years old. Patients found the webinars easy to use with 93% of patients stating that they would recommend the webinars to a friend. With the 44% drop in referrals our specialist team were able to take on 2 extra cohorts of patients with coeliac disease and inflammatory bowel disease in remission – unthinkable prior to the webinars. We have de-branded all webinars and made them nationally available and they are being used my multiple CCGs nationally and by NHS UK.
14:50
Q&A, Prize Give Away
15:00
Networking and Panel Discussions
