OutpatientFutures 2026: The NHS Outpatient Innovation Conference

Patient Flow & Care Coordination

08:30 am
07 Oct, 2026
etc.venues, Prospero House, 241 Borough High St, London SE1 1GA

OutpatientFutures 2026: The NHS Outpatient Innovation Conference

Patient Flow & Care Coordination

08:30 am
07 Oct, 2026
etc.venues, Prospero House, 241 Borough High St, London SE1 1GA

All Convenzis Events Provide 8 CPD Points Per Delegate

Over the next decade, the NHS aims to transform outpatient care through a sustained shift from hospital-centred models to integrated, digitally enabled community services. Guided by the 10-year plan outpatient services will look to prioritise prevention, early intervention, and equitable access, all underpinned by technology, data, and collaboration across neighbourhood health centres.

This long-term transformation brings a dual challenge: expanding access while embedding digital workflows, optimising referrals, and strengthening patient communication.
OutpatientFutures serves as the strategic forum for NHS leaders to shape and implement this vision, exploring practical mechanisms to reduce elective backlogs, build resilient community delivery models, and elevate the patient experience for the next decade and beyond.

Summit Focus:

The OutpatientFutures 2026: The Convenzis NHS Outpatient Innovation Conference is a premier event for sharing best practices and innovations, designed to help NHS professionals move from awareness to applied implementation. Delegates will gain hands-on frameworks, tested delivery models, and peer-derived insights on how to embed safe, equitable, and sustainable transformation within their services.

Dedicated Skill Clinics will offer practical tools, templates, and checklists to support outpatient redesign, referral optimisation, and digital service integration. Lessons Learned Sessions will provide candid reflections from NHS leaders on the realities of implementing outpatient reforms, from data quality and backlog management to patient engagement.

This is not a showcase of what to achieve, but a skills exchange on how to achieve it, translating national ambition into measurable improvement.

This year’s event is structured around clear outcomes. Delegates will leave understanding:

  • Aligning outpatient transformation with the NHS Elective Recovery Plan and 10-Year Health Plan.
  • Practical approaches to shifting care safely from hospital to community settings.
  • Embedding digital tools, including AI, genomics, and wearable technology, to improve efficiency and outcomes.
  • Optimising referral pathways and prioritising access for those who benefit most from specialist elective care.
  • Improving communication, reducing DNAs, and enhancing patient choice and control.
  • Delivering holistic, joined-up, and person-centred models of care.

What’s New for 2026:

  • Morning & Afternoon Skill Clinics: immersive sessions focused on actionable tools, checklists, and templates delegates can implement immediately.
  • Lessons Learned Sessions: real-world reflections from NHS leaders detailing what went wrong, what changed, and what succeeded.
  • Peer Learning Circles: small-group exchanges to explore common challenges and co-design solutions across ICBs and provider collaboratives.
  • Action-Driven Case Studies: showcasing not only outcomes achieved, but how results were delivered through process and workforce innovation.

Why Attend:

  • Earn 8 CPD Points by attending.  
  • Build professional confidence through applied, hands-on learning.
  • Access ready-to-use frameworks for outpatient redesign, digital integration, and elective recovery.
  • Hear real experiences from peers leading transformation across the NHS and provider collaboratives.
  • Leave with practical artefacts, toolkits, and action plans for local rollout.
  • Join a community of NHS professionals committed to capability-building and sustainable delivery.

Who Would Benefit:

This summit is ideal for clinical, operational, and digital leaders driving outpatient and elective transformation, including ICB and ICS teams, Chief Operating Officers, Chief Nurses, AHP leads, CCIOs, CIOs, service managers, and transformation directors. It will also benefit community providers, GP leaders, and patient experience teams seeking practical guidance on integrated, digital-first care models.

Suppliers, digital partners, and academic collaborators will gain insight into implementation priorities, workforce skill gaps, and the real-world enablers shaping the next decade of NHS outpatient reform.

Who will Attend

  • Chief Executives
  • Chief Information Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Clinical Directors/Heads/Managers/Leads
  • Commissioning Directors/Heads/Managers
  • Consultants in Emergency Medicine
  • Deputy Directors
  • Directors of Delivery
  • Directors of Performance and Improvement
  • Emergency Care Directors/Heads/Managers
  • General Managers
  • IT Directors/Heads/Managers
  • Medical Directors
  • Operating Heads/Managers
  • Operations Directors/Heads/Managers
  • Outpatient Clinic Managers
  • Outpatient Department Managers
  • Patient Liaison Managers
  • Physiotherapists
  • Programme Directors/Heads/Managers
  • Service Directors/Heads/Managers
  • Strategic Planning Directors/Heads/Managers
  • Surgeons
  • Transformation Directors/Heads/Managers
  • Urgent Care Directors/Heads/Managers
  • Dermatologists
  • Dermatology Lead Nurse

Sponsors & Partners

The programme

08:30

Registration & Networking

Registration & Networking

09:30

Chair Opening Address

Chair Opening Address

09:40

Keynote Presentation

Keynote Presentation

10:00

Panel Discussion

Panel Discussion

10:30

Main Sponsor

Main Sponsor

10:50

Morning Break & Networking

Morning Break & Networking

11:50

Chair Morning Reflection

Chair Morning Reflection

11:55

Case Study - My Medical Record

Case Study - My Medical Record

What is My Medical Record?

Used by over 244,000 patients in the UK, My Medical Record is one of the most established digital personal health records available to NHS Trusts.

The system was first launched in 2015 at University Hospital Southampton NHS Foundation Trust and is now operational in some 26 Trusts and Health Boards across England and Wales.

As well as providing patients with basic health information, access to appointments and test results, the system has developed to enable clinicians to manage patients on long-term care plans in many areas, such as heart failure, IBD, all cancer conditions and many others.

Currently more than 100 clinical teams across the UK rely on My Medical Record to ensure patients’ conditions are managed in a timely and efficient manner.

My Medical Record can also be used by Perioperative teams to prepare patients for surgery.

12:15

Case Study

Case Study

12:35

Leadership Lessons from the Front Line

Leadership Lessons from the Front Line

12:55

Case Study

Case Study

13:15

Lunch & Networking

Lunch & Networking

14:00

Chair Afternoon Address

Chair Afternoon Address

14:05

Case Study

Case Study

14:25

Keynote Presentation

Keynote Presentation

14:45

Case Study

Case Study

15:05

Panel Discussion

Panel Discussion

15:35

Hot Buffet Food & Drinks

Hot Buffet Food & Drinks

17:00

End of Day

End of Day

Convenzisvents

Your Pass Includes....

  • This conference is CPD accredited. Attendees will be eligible to gain 8 CPD points upon completion of the event.
  • Access to a leading conference speaker programme
  • Interactive Q&A sessions
  • Leadership Lessons from the Front Line
  • Cross-sector best practice
  • Meet the supplier opportunities
  • Hot breakfast & Lunch included
  • Access to post event drinks reception and Street food

Tickets For NHS Senior Managers

We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.

Register your place

Book tickets

Ticket
Price
Quantity
Charity, Not for Profit and University (In-Person)
£203.99 excl VAT
Limited places
0
Private Sector (In-Person)
£500.00 excl VAT
Limited places
0
Free NHS Ticket
£0.00 No VAT
Limited places
0

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