Primary care, Mental Health & Long-Term Care

PrimaryCare+ 2026: The NHS Primary Care Transformation Conference

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Start
08:30 am
Finish
17:00 pm
Date
02 Jul, 2026
Location
etc.venues, Prospero House, 241 Borough High St, London, SE1 1GA Plan your visit
PrimaryCare+ 2026: The NHS Primary Care Transformation Conference

PrimaryCare+ 2026: The NHS Primary Care Transformation Conference

All Convenzis Events Provide 8 CPD Points Per Delegate

Take part in our conference prize draw by visiting all stands and scanning your lanyard at each for a chance to win £100 voucher.

Sponsors & Partners

A Strategic Summit on Access Transformation, Workforce Sustainability & Neighbourhood Care Delivery: All Convenzis Events Provide 8 CPD Points Per Delegate.

Primary care continues to sit at the centre of NHS reform, yet rising demand, constrained workforce capacity and inconsistent access models are creating unsustainable pressure. The NHS 10-Year Plan prioritises prevention, neighbourhood care, digital enablement and modern workforce design, but the practical challenge remains: how do teams actually deliver this in real-world conditions?

Across England, Scotland and Wales, transformation is underway. Access redesign, MDT expansion, flexible workforce pathways and neighbourhood team models offer promise, but implementation varies widely. Too often the barriers are not ambition or ideas, but operational capability, digital fragmentation, funding uncertainty, and the resilience of the workforce expected to deliver change.

PrimaryCare+ 2026 moves beyond high-level strategy into applied capability-building. Delegates will learn how to redesign access pathways, build sustainable teams, introduce modern GP and nursing career models, and embed neighbourhood teams that genuinely shift workload and improve outcomes.

Summit Focus:

This event is built as a skills-focused learning forum: not a showcase of achievements, but a step-by-step exploration of how primary care teams can deliver meaningful, measurable change.

Morning and afternoon Skill Exchange Panels provide cross-disciplinary expertise on workforce, access, digital enablement and neighbourhood transformation. NHS Deep Dive sessions offer practical examples of implementation, challenges overcome, and replicable delivery frameworks. A Lessons Learned leadership session provides honest reflections on mistakes, false starts and recovery, giving delegates real-world insight into the complexities of transformation.

Why Attend:

  • Earn 8 CPD Points by attending.
  • Practical frameworks for interoperability, governance, and workforce capability.
  • Real-world insights from NHS networks advancing genomics-pathology integration.
  • Templates for evaluating digital systems through measurable patient and service outcomes.
  • Connections with the DDC network, national bodies, and peers shaping the next generation of diagnostics delivery.

 

Delegates Will Leave Understanding:

  • How to redesign access using digital, operational and human factors.
  • How to stabilise primary care workload through sustainable workforce models.
  • How MDTs and neighbourhood teams can be structured, governed and supported.
  • How to build workforce capability, reduce burnout and modernise career pathways.
  • How to use population health approaches to shift demand and triage effectively.
  • What England, Wales and Scotland are doing differently, and what can be adopted locally.
  • How to build business cases, secure buy-in and measure outcomes credibly.

What’s New for 2026:

  • Skill Exchange Panels: multi-expert sessions focused on practical problem solving.
  • NHS Deep Dives: action-oriented, replicable transformation lessons.
  • Lessons Learned Leadership Session: candid accounts of failure, adjustment and delivery.
  • Cross-National Panel: comparing access and workforce transformation across UK nations.

Who Should Attend:

ICB and PCN leaders, GP partners, practice managers, neighbourhood team leads, digital and data leads, nursing workforce leaders, AHPs, transformation and operational managers, CIOs/CCIOs, workforce planners and partners supporting primary care delivery.

Your Pass Includes....

  • This conference is CPD accredited. Attendees will be eligible to gain 8 CPD points upon completion of the event.
  • Access to a leading conference speaker programme
  • Interactive Q&A sessions
  • Leadership Lessons from the Front Line
  • Cross-sector best practice
  • Meet the supplier opportunities
  • Hot breakfast & Lunch included
  • Access to post event drinks reception and Street food

Tickets For NHS Senior Managers

We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.

Register your place

Convenzis events

Conference Speakers

Dr Faris
Al-Ramadani

GP Partner | Digital Health Consultant | Non-Executive Director

St Wulfstan Surgery | OneHealth Ltd | Coventry & Warwickshire Partnership Trust

Read biography

Dr Priya
Kumar

GP Partner, PHM and Health Inequalities Lead

Kumar Medical Centre, Slough

Read biography

Dr Tracey Vell
MBE

Chief Officer Primary Care Collaborative

NHSGM

Read biography

Estefania
Costa

Regional Primary Care Nursing Workforce Educator Lead, East of England

NHS England

Read biography

Gurnak Singh
Dosanjh

Deputy CCIO | Digital Healthcare Consultant | CSO | ICB Clinical Lead

NHS Leicester, Leicestershire and Rutland

Read biography

Jyoti
Mehan

CEO

Health Care First Partnership

Read biography

Laura
Norton

Chief Operating Officer

North West Leicestershire GP Federation and PCN

Read biography

The programme

08:20

Registration & Networking

Registration - Open from 8:20 am - Closes at 11:00 am

All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.

We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.

Thank you for your understanding, and we look forward to an insightful and productive event together!

09:20

Chair Opening Address

09:30

Keynote Presentation - Modern General Practice: The National Vision for Access, Workforce and Neighbourhood Transformation

Speaker:

Paul Vaughan, RN, MSc, National Deputy Director – Community Nursing and Primary Care Nursing, NHS England (Provisionally Confirmed)

Session Overview:

Setting out the national strategy for stabilising general practice, strengthening neighbourhood models, improving access and embedding modern general practice principles. The keynote bridges policy ambition with practical delivery, ensuring attendees understand the strategic direction ahead of the 2026–2036 period.

Delegate Outcomes:

  • Understand national priorities for access improvement and modern general practice.
  • Gain insight into the long-term direction of neighbourhood and MDT models.
  • Identify where system-level levers align with local operational challenges.
  • See how data, digital and workforce reforms intersect to support sustainability.
Provisionally Confirmed
09:50

Morning Skill Exchange Panel - Redesigning Access & Stabilising Workforce Pressures: Practical Tools for Real-World Teams

Session Overview:

A practical panel focused on operational redesign, MDT capability-building and workforce-driven approaches to managing demand more sustainably.

Delegate Outcomes:

  • A replicable framework for access redesign and workflow stabilisation.
  • Practical MDT deployment techniques to reduce pressure on GPs.
  • Approaches for embedding staff wellbeing into operational planning.
  • Tools for systematising workload, expectations and role clarity.
Confirmed
10:30

Main Sponsor

Main Sponsor

10:50

Morning Break & Networking

11:50

Chair Morning Reflection

11:55

Case Study - X-on Health

X-on Health is the UK’s leading provider of digital-first access solutions for primary care, supporting 3,500+ GP practices. With 20+ years of expertise and a growing portfolio, they are creating a digital front door to drive equitable patient access for all.

12:15

Case Study

Case Study

12:35

Plenary Session - Make the NHS App the Front Door: From Vision to Operational Reality (Provisionally Confirmed)

Speaker:

Shanker Vijayadeva, GP Lead, Digital Transformation - Primary Care (London Region), NHS England

Session Overview:

The NHS App is increasingly positioned as the digital front door to primary care. But what does that mean in operational terms for practices, PCNs and ICBs?

This fast-paced, visually engaging session will explore how the NHS App can move beyond promotion into practical access transformation. Drawing on frontline implementation experience, this session will examine what is working now, what is realistically achievable in the next 12–24 months, and what structural barriers still need addressing.

Delegate Outcomes:

  • Clear understanding of current NHS App capabilities and practical deployment models.
  • Insight into how digital triage, messaging and automation can reduce pressure on practices.
  • Realistic expectations for AI-enabled pathways and digital routing.
  • A practical framework for embedding the NHS App within access redesign strategies.
Provisionally Confirmed
12:55

Lunch & Networking

14:00

Chair Afternoon Address

14:05

Leadership Interview Session - From Strategy to Delivery: Running a High-Performing Federation in 2026

Session Overview:

This candid fireside conversation explores what it truly takes to move from strategy into delivery when operating a high-performing federation. Grounded in real-world experience, the session will examine how working at scale across practices, PCNs and federations can unlock capacity, improve resilience and enhance patient access, while also reflecting honestly on the challenges of implementation.

Through a practical, leadership-focused discussion, speakers will share key lessons from delivering neighbourhood working and multidisciplinary teams, what they would do differently if starting again, and the growing risks for organisations that fail to adapt in an increasingly pressured system.

Key discussion points:

  • The benefits of working at scale and what this can offer to practices, PCNs and federations.
  • Lessons learnt from implementing neighbourhood working and MDTs.
  • What we would do differently.
  • The risks of doing nothing.
Confirmed
14:25

NHS Deep Dive - Population Health Approach to Primary Care

Session Overview:

A team of health care professionals at Kumar Medical Centre in Slough is using the new segmentation tool within the Johns Hopkins ACG® System to help ensure patients are seen at the right time, by the right health care professional for the right amount of time.

The Patient Need Groups (PNGs) tool categorises individuals based on the overall complexity of their health, considering all their diseases and conditions. The PNGs are clinically meaningful, mutually exclusive, and hierarchical, with the population divided into 11 distinct categories (PNG 1-11). By understanding the patient's health background through the PNGs, Kumar Medical Centre has integrated this tool into their triage process and redesigned their QOF process based on complexity.

Confirmed
14:45

NHS Deep Dive - Neighbourhood Teams in Action: Building Neighbourhood Teams That Actually Work: Governance, Capability and Culture

Session Overview:

A capability-focused exploration of establishing neighbourhood teams, with emphasis on governance, cultural alignment, system facilitation and workforce collaboration.

Delegate Outcomes:

  • Practical governance models for multi-organisation team structures.
  • Cultural enablers for improving cross-team collaboration.
  • Workforce competency mapping approaches for NT operations.
  • A step-by-step template for NT design and implementation.
Confirmed
15:05

Afternoon Skill Exchange Panel - Managing Demand After the Front Door Turning Access into Capacity (TBC)

Speakers:

  • Dr Faris Al-Ramadani, GP Partner | Digital Health Consultant | Non-Executive Director, St Wulfstan Surgery | OneHealth Ltd | Coventry & Warwickshire Partnership Trust (Confirmed)
  • Dr Arpit Srivastava, GP and Clinical Director, Brunel 5 PCN, Primary Care Digital Lead, Bath, Swindon and Wiltshire ICB, Member, NICE Technology Appraisals Committee (Invited)
  • Jill Winters, Director of Patient Services, Oviva, Former Director of 111 and Clinical Assessment Services (Invited)

Session Overview:

As access improves through digital front doors and triage models, the real challenge begins once patients enter the system.

This session focuses on the operational reality of managing demand beyond access, bringing together perspectives from general practice, digital transformation and large-scale service delivery.

The discussion will explore:

  • How demand is understood and managed in real-world settings.
  • The role of digital triage and AI in improving flow.
  • How workload is distributed across MDTs.
  • The realities of scaling patient pathways safely.
  • What is working and what is not.

This will be a facilitated, practical session focused on clear, transferable takeaways for primary care and system leaders.

15:05

Breakout Skill Clinic - Developing the Digital-Ready Primary Care Workforce: From Curriculum to Consultation (TBC)

Session Overview:

As digital transformation accelerates across neighbourhood teams and general practice, workforce capability must evolve at pace. This breakout Skill Clinic will focus on how education, training and frontline leadership can support practical digital adoption without compromising person-centred care.

Led by colleagues from Imperial College London, this session will explore:

  • Integrating digital competencies into undergraduate and postgraduate training.
  • Building confidence in data-informed, technology-enabled consultations.
  • Aligning digital tools with workflow and team-based care.
  • Overcoming cultural and behavioural barriers to digital adoption.
  • Translating digital ambition into everyday primary care practice.

This will be a practical, skills-led session designed to support leaders responsible for workforce development, digital transformation, and service redesign.

15:40

Take part in our conference prize draw by visiting all stands and scanning your lanyard at each for a chance to win £100 voucher.

15:45

Hot Buffet Food & Drinks

17:00

End of Day

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