SimFlow.ai

SimFlow.ai – Revolutionising Communication in Mental Health Care

SimFlow.ai is an innovative platform transforming communication skills training in healthcare, with a sharp focus on mental health due to our domain expertise. Through immersive, AI-powered simulations and cutting-edge speech-to-speech technology, it enables professionals to practice and refine crucial techniques—such as history taking and risk assessments, empathetic listening, de-escalation, and shared decision-making—in a safe, remote, and scalable environment.

Communication breakdowns remain one of the most persistent and costly challenges in healthcare, specifically within mental healthcare. 55% of NHS patients have reported communication issues in the past five years, and 1 in 10 say it negatively impacted their care. These failures contribute to over £1 billion in annual NHS costs.

SimFlow.ai directly addresses this gap by providing consistent, on-demand training that enhances both patient outcomes and staff confidence. Compared to traditional in-person simulation, SimFlow.ai delivers significant cost savings and dramatically increases training capacity, removing the need for physical simulation centres, actors, and rigid scheduling.

Used by the NHS and leading UK universities, SimFlow.ai helps organisations build a culture of continuous improvement and psychological safety through effective communication training. Combining clinical insight, behavioural science, and cutting-edge technology, SimFlow.ai empowers mental health professionals to communicate more clearly, compassionately, and effectively—one conversation at a time.