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Laura Norton

Chief Operating Officer
North West Leicestershire GP Federation and PCN

Laura is an experienced healthcare leader, currently the Chief Operating Officer of the largest Primary Care Network in Leicester, Leicestershire and Rutland.

Laura has a solid background in the NHS and understands workforce issues from a number of different perspectives having spent the last 20 years working both as commissioner and provider. Having supported the formation of PCNs and led on GP Contracts and Quality for Leicestershire, she is well versed in the challenges which face primary care in the UK. Laura has a track record of delivering consistent results, including as programme manager for the COVID 19 Vaccination within the count.  She has an excellent understanding and working knowledge of primary and secondary care from both operational and strategic perspectives.

In her current role, Laura has focussed on growing and diversifying the organisation, making staff wellbeing and retention a priority leading to tangible improvements.  Laura has proven leadership and management skills over a number of years and is a credible and authentic leader.

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