Registration - Open from 9:00 am - Closes at 11:00 am

All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.

We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the ICS Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.

Thank you for your understanding, and we look forward to an insightful and productive event together!

Chair Opening Address - Ellen Rule, Deputy CEO / Director of Strategy and Transformation at Gloucestershire Integrated Care Board (Confirmed)

Join us for a compelling session featuring Diane Baynham , the Director of Digital Care Pathways for Coventry and Warwickshire ICB, as they share invaluable insights and experiences derived from their role in shaping the digital landscape within NHS Integrated Care Systems (ICS).

This presentation will provide a deep dive into the integration of digital pathways in an ICS, exploring how these innovative solutions have the potential to revolutionise patient care, streamline workflows, and enhance collaboration across healthcare settings. Gain a comprehensive understanding of the digital transformation journey within NHS ICS and its implications for staff and patients alike.

Overview:

Join us for an insightful fireside interview with John, the Strategic Lead for Organisational Development and System Leadership in the Greater Manchester Health and Social Care Partnership. With a focus on culture, leadership, equality, and inclusion, John has been instrumental in shaping the landscape of public services across Greater Manchester.

Key to his role has been addressing the leadership and cultural challenges of implementing the GM Mayor’s vision for a One Workforce approach to public services. John also leads the commitment to address Race Equality across the workforce, pioneering projects that create tangible change in experiences and outcomes for BAME individuals in public services, a groundbreaking initiative in the UK.

During the Covid-19 pandemic, John's expertise led him to serve as the Deputy Director of Workforce for NHS Nightingale North West. There, he played a pivotal role in recruitment, induction, culture, and the health and wellbeing of staff and patients alike. Learn from John's experiences and insights as we delve into his journey of integrating health and social care in one of the UK's most dynamic regions.

Case Study - Access

Presentation Title: Bridging the information gap and reducing friction across health, social care and beyond

Synopsis of Presentation: A practical look at how we can make interoperable systems, and display complex information in a way that is quick and easy to understand, helping busy staff deliver the best care. How this can benefit both users and citizens, giving dynamic, actionable insights and removing barriers within day to day processes.

Morning Break

Chair Morning Reflection - Ellen Rule, Deputy CEO / Director of Strategy and Transformation at Gloucestershire Integrated Care Board (Confirmed)

Case Study - Ebo

Unifying Healthcare, Empowering Patients

Paul Boland, EBO's Healthcare Director, will discuss EBO’s new approach to patient engagement by introducing EBO’s  Intelligent Patient Portal (IPP). Bringing AI and Conversational dialogue to the forefront, this second generation portal helps ICBs, healthcare organisations and NHS trusts to deliver an integrated digital front door at regional level.

In this talk you'll find out how the portal serves as a gateway to unified healthcare through a single user interface. Engineered with interoperability at its core, it seamlessly integrates with an organisation’s existing Electronic Patient Record (EPR), shared care records and other ICB existing portals. Not only does this facilitate set up, it allows healthcare organisations to speak to patients in context of their data/history and provide accurate answers – just like speaking with a human!

Case Study - Bridgehead Software

A briefing on how BridgeHead can enable interoperability across different health records, allowing clinicians to share imaging, reports and results about a patient in a pathway, and display current and historical information in an easily digestible format. How this can benefit both patients and clinicians, improving outcomes and reducing stress.

Explore a transformative session led by Ben Jeeves, Associate Chief Clinical Information Officer and Advanced Practice Physiotherapist at Midlands Partnership NHS University Foundation Trust. In this eye-opening talk, Ben challenges the misconception that healthcare innovation hinges solely on technology. Dive into practical, patient-centric strategies that drive meaningful change in healthcare. Discover real-world success stories and chart the future of healthcare innovation. Don't miss this opportunity to shift your perspective and embrace a holistic approach to innovation in healthcare.

Case Study - Turun UK

Networking & Lunch

Chair Afternoon Address - Ellen Rule, Deputy CEO / Director of Strategy and Transformation at Gloucestershire Integrated Care Board (Confirmed)

Case Study - EY

• An overview of trends globally driving the need for integrated care and digital transformation in healthcare
• Observations on common blockers to achieving integrated care, based on EY's experience supporting clients
• The importance of data interoperability and standards to enable digitalisation
• Key elements needed to successfully digitise integrated care systems, such as aligning stakeholders, affecting culture change, funding models etc.
• Examples of how EY has helped clients develop business cases and deliver legislative/standards changes to achieve interoperability
• Insights from customer research on attitudes towards digital healthcare tools and data sharing

Improving efficiency at a system level provides its own set of challenges, reiterating the importance of keeping the patient at the heart of planning and decision-making.

In this session Sophie will share work undertaken by the Health Economics Unit in 5 ICS, looking at pathways, identifying what is most efficient, what is driving value as well as ultimately how this information can be used to improve decision making and tackle health inequalities.

Sophie will share some of the outputs of this project and will discuss how a socio-technical approach to the allocation of resources (STAR) method could help ICBs determine where they can better allocate resources across pathways.

Case Study - Retinue Solutions

Title:  The impact of empowering women in technology

• Methodological Foundations:

Focusing on the integration of behavioural insights and cultural understanding to innovate healthcare services. We will discuss methodologies that effectively combine data-driven strategies with an empathetic understanding of individual and community needs.

• Engaging Communities and Individuals:

We will explore how to effectively collaborate with both communities and individuals to improve healthcare services. This involves understanding the unique dynamics of different communities, leveraging local insights, and fostering partnerships that prioritize patient care and service enhancement.

• The Human Element of Change:

Highlighting the critical role of the human element in healthcare transformation, this part will delve into evidence-based human factors that influence change. We will discuss strategies for engaging both clinical and non-clinical staff, tapping into workforce enthusiasm, and employing motivational techniques to foster a proactive approach to healthcare.

• Operationalising Engagement:

In this section, we will provide practical examples and case studies on engaging and motivating a diverse cohort of healthcare professionals. Emphasis will be placed on effective communication, professional development, and creating environments that support sustained engagement and innovation.

Canapés, Drinks and Networking

End of day