NHS Patient Safety Conference: A Strategy for Continuous Improvement

Events for Healthcare

10:30 am
22 Apr, 2021
Virtual Event: GoTo

NHS Patient Safety Conference: A Strategy for Continuous Improvement

Events for Healthcare

10:30 am
22 Apr, 2021
Virtual Event: GoTo

NHS Patient Safety Conference: A Strategy for continuous Improvement

We are excited to share details of our 2nd Virtual Patient Safety Congress after a hugely successful session in September 2020.

On November 29, 1999, the Institute of Medicine released a report called To Err is Human: Building a Safer Health System, the report reviewed the status of patient safety in the US and UK, 20 years on and the NHS have released The NHS Patient Safety Strategy.

Within the newly developed strategy, the NHS has three strategic aims that will support the development of a patient safety culture & a patient safety system


  • Adopt and promote fundamental safety measurement principles and use culture metrics to better understand how safe care is
  • Use new digital technologies to support learning from what does and does not go well, by replacing the National Reporting and Learning System with a
  • A new safety learning system
  • Introduce the Patient Safety Incident Response Framework to improve the response to an investigation of incidents implement a new medical examiner system to scrutinise deaths
  • Improve the response to new and emerging risks, supported by the new
  • National Patient Safety Alerts Committee
  • Share an insight from litigation to prevent harm.


  • Establish principles and expectations for the involvement of patients, families, carers and other lay people in providing safer care
  • Create the first system-wide and consistent patient safety syllabus, training and education framework for the NHS
  • Establish patient safety specialists to lead safety improvement across the system
  • Ensure people are equipped to learn from what goes well as well as to respond appropriately to things going wrong
  • Ensure the whole healthcare system is involved in the safety agenda

& Improvement

  • Deliver the National Patient Safety Improvement Programme, building on the existing focus on preventing avoidable deterioration and adopting and spreading safety interventions
  • Deliver the Maternity and Neonatal Safety Improvement Programme to support the reduction in stillbirth, neonatal and maternal death and neonatal asphyxial brain injury by 50% by 2025
  • Develop the Medicines Safety Improvement Programme to increase the safety of those areas of medication use currently considered the highest risk
    • Deliver a Mental Health Safety Improvement Programme to tackle priority areas, including restrictive practice and sexual safety
    • Work with partners across the NHS to support safety improvement in priority areas such as the safety of older people, the safety of those with learning disabilities and the continuing threat of antimicrobial resistance
    • Work to ensure research and innovation support safety improvement

Join us on April 22nd, 2021 as we discuss 2020, COVID-19 response best practices along with some national policy insights and international trends.

*Research sources for NHS Patient Safety Conference: A Strategy for continuous Improvement: 2019 NHS Patient Safety Strategy

Who will Attend

  • Academics/Researchers
  • Anaesthetists
  • Chairs/Members of CCGs
  • Chief Clinical Operations Officers
  • Chief Executives
  • Chief Medical Officers
  • Clinical Directors
  • Clinical Standards & Patient Experience
  • Directors of Infection Prevention and Control
  • Directors of Public Health
  • Directors/Heads of Service Improvement
  • Directors/Heads of Strategic Development
  • Directors/Managers of Commissioning
  • Estate and Facilities Managers
  • General Practitioners
  • HCAI Managers
  • Heads of Charities
  • Heads of Innovation
  • Heads of Maternity Services
  • Heads of Nursing
  • Heads of Patient Care
  • Heads of Patient Safety
  • Heads of Pharmacy
  • Heads of Quality & Care
  • Heads of Risk & Compliance
  • Health & Safety Managers
  • HR Directors/Managers
  • Infection Control Leads
  • Inspection Managers
  • Medical Directors
  • Microbiologists
  • Patient Experience Leads
  • Patient Safety Managers
  • Programme Directors
  • Specialist Nurses
  • Surgeons
  • Trust Board Members
  • Ward Managers


Sponsors & Partners

The programme


Dedicated Healthcare Apps to keep us safe

Chris Elkin
Head of Healthcare
Piota Healthcare Apps
Join us and listen to Piotas Head of Healthcare Chris Elkin talk about how localised patient support apps can help improve Patient Safety by providing timely, accurate and up to date information that can be accessed quickly and easily from our smartphones. These patient apps can also be accessed by families, carers, community support networks, teachers etc ensuring everyone knows how to keep themselves safe. **5 Minute Q&A included**


Inspecting the Safety of Patients

Ann Ford
Deputy Chief Inspector
Hospitals at Care Quality Commission
This session will discuss: • 2019 inspection rounds • Areas of improvement • Areas of concern **5 Minute Q&A included**


Omnicell’s point of care clinical workflow technology

Rahul Singal
Chief Pharmacist
North East London NHS Foundation Trust
Omnicell’s point of care clinical workflow technology optimizes medication and medical supplies management, patient care, and pharmacy performance so clinicians can spend more time focused on patient care. Omnicell XT Automated Dispensing Cabinets allow hospitals to manage and control the usage of medicines and create a smarter and safer processes for getting the right dose of the right medication to the right patient, helping to improve the overall patient medication experience and care. **5 Minute Q&A included**


Human Factors Integration in NHS Scotland: Progress and Challenges

Professor Paul Bowie
Human Factors Integration, programme Director (Safety & Improvement)
NHS Scotland
Paul is a chartered ergonomist and Human Factors specialist, Safety Scientist and Medical Educator with NHS Education for Scotland based in Glasgow, where he is programme Director (Safety & Improvement) and leads the safety, Skills and Improvement Research Collaborative (SKIRC). **5 Minute Q&A included**


The practical application of clinical human factors training to help mitigate avoidable error- how we can help

Timothy Kane BSc
Consultant Orthopaedic Surgeon and Co Founder
In this presentation we will illustrate the challenge that avoidable error represents to healthcare and how our training system underpins healthcare’s aspiration to be a “just culture”, potentially save money and improve staff well-being. **5 Minute Q&A included**


Enhancing patient safety through improving IPC programs using the latest in hydrogen peroxide decontamination technology

George Olden
EMEA Healthcare Manager
Bioquell an Ecolab Company
How can we use automated decontamination technology to help turn the tide on nosocomial infection, throughout COVID-19 and beyond? This session will provide an overview of the importance of environmental decontamination, covering the latest hydrogen peroxide vapour technology from Bioquell, an Ecolab Solution and their Rapid Bio Decontamination Service, BQ-50 & Proactive tools. **5 Minute Q&A included*


A system approach to improving safety and reducing harm

Rachel Volland
Programme Lead
Advancing Quality Alliance – Improvement partner of Safer Salford
In 2015, executive leaders across Greater Manchester came together to use the latest thinking to learn about safety in their local health and care system, looking through the lenses of past, present and future harm. Salford was just starting its journey to form an integrated local care organisation. A joint mortality case note review, using the patient journey to see the whole picture, proved a transformative moment in how individual providers and commissioners viewed safety. Based on these findings, all 6 local health and care partners in Salford made a commitment to the city’s 250,000 residents to deliver safer care through the Safer Salford program. **5 Minute Q&A included**


Capturing Hidden Harm During Restoration and Recovery

Pat Hobson
Head of Quality
NHS England
The presentation explores how harm was captured during the pandemic and why challenges remained in relation to the extent to which patients’ outcomes were affected. The key focus during the pandemic was on obvious harm as seen when serious incidents were raised. However, this raises key questions about ‘hidden harm’ and the significance of this within the context of the emerging themes and treads relating attributed to harm, as organisations commence the restoration and recovery of services. Of great importance will be how ‘hidden harm’ will be captured and the suggested ways in which this needs to be achieved to fully understand the potential impact of ‘hidden harm’ on patients’ outcomes. **5 Minute Q&A included**


Quality Improvement and Organisational Development a collaborate approach to Joy in work

Human Resources and Organisational Development Business Partner
Kent Community Health NHS Foundation trust
A quality action team was established in July 2017 for the health visiting service which was a collaborative approach to use both QI and OD methodologies. The purpose of the group was to drive forward improvement that was owned by the service, the group identified the key issues and then worked through solutions. The overall objective was to achieve a measured increase in staff morale and engagement utilising quality improvement methodology. **5 Minute Q&A included**


2020: Impact of the COVID-19 pandemic on patient safety

Helen Hughes
Patient Safety Learning
Over the past year the healthcare system has rightly focused its attention on the deadly effects of the Covid-19 pandemic. Throughout this period, it has been vital that we continue to pay attention to patient safety now more than ever, with the pandemic magnifying existing patient safety issues and creating new challenges. In this presentation, Helen will discuss the impact of the Covid-19 impact on patient safety, considering the new challenges it has created around infection control and staff safety, as well as its impact on non Covid-19 care and treatment. She will outline how Patient Safety Learning is using its award-winning patient safety platform, the hub, to share and amplify the voices of those on the frontline – staff and patients – and highlight emerging patient safety issues. **5 Minute Q&A included**


Organisational development priorities for successfully implementing The NHS Patient Safety Strategy

David Wood
Associate Director of Safe Services
Cheshire and Wirral Partnership NHS Foundation Trust/ The University of Manchester
This presentation presents five areas of focus for organisational development, identified through a review of key patient safety policies and a thematic analysis, to support the NHS in implementing the patient safety initiatives associated with The NHS Patient Safety Strategy. **5 Minute Q&A included**


Post-Partum VTE

Meghna Patel
Junior Doctor
Northampton General Hospital
A patient who presented to ED with a large thrombus 2 weeks following delivery. The importance of identifying patients at high risk of VTE. How this case changed the practice and led to a huge discussion on how to encourage patients to be aware of these signs and symptoms. How important this change in practice was to ensure patient safety and ensure cases like this do not happen again. **5 Minute Q&A included**


End of Day

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