AXREM is pleased to announce the appointment of Brad Shepherd as Vice Convenor of the AXREM Service & Operations Special Focus Group (SFG). In this role, Brad will support the group’s convenor and collaborate with members from across the AXREM community to share best practice, champion innovation, and advance the effective use of technologies within UK healthcare.
The Service & Operations SFG is one of AXREM’s longeststanding and most active forums. It brings together professionals involved in the installation, maintenance, and technical support of imaging and radiotherapy technologies to promote best practice and drive higher, more consistent service standards across the NHS. The group plays a key role in shaping national guidance, strengthening partnerships with NHS organisations, and delivering impactful outputs, most recently the publication of the Service & Operations Manifesto, which highlights the need for improved consistency, enhanced cyber security, and stronger protection of NHS investment.
Brad Shepherd is a Modality Service Leader with more than twenty years of engineering experience. He leads Northern Europe technical support for Women’s Health, Interventional, Xray and Digital at GE HealthCare, with a focus on cost reduction, lifecycle management, escalation leadership and the development of technical talent. Brad has a strong record of improving service performance, including remote fix rates, first call resolution and driving process improvements while supporting important customers and major healthcare providers. His background spans diagnostic imaging, biomedical engineering and RAF electrical engineering, he is recognised for developing team capability, implementing effective service programmes and building strong customer relationships. Brad is a proactive and data driven leader who is committed to operational excellence and continuous improvement.
AXREM Service & Operations SFG Convenor, Declan McGregor said “I am delighted to hear of Brad Shepherd’s appointment as Vice Convenor of the Service and Operations Special Focus Group.
Brad brings a wealth of knowledge and extensive experience to this key role within the Special Focus Group. I look forward to collaborating closely with him and the ever-supportive AXREM team to continue developing and delivering comprehensive, engaging, and forward-thinking agendas that meet the evolving needs of all our members.
With this exciting appointment, we remain confident that our Special Focus Group meetings will not only provide valuable insights and foster meaningful discussions but also serve as a catalyst to discuss best practices, shared challenges and standardisation across the sector.
AXREM, CEO Sally Edgington said “I am very pleased to welcome Brad as Vice Convenor of the Service & Operations SFG. He brings not only extensive engineering and service leadership experience, but also a genuine passion for developing people and improving the way technology supports patient care. His collaborative approach and strong track record make him an excellent addition to the group’s leadership, and I know he will play a key role in supporting Declan and helping our members continue to deliver high‑quality, consistent service across the NHS.”
For more information about the AXREM Service & Operation Special Focus Group and its activities, please visit axrem.org.uk.
