Amanda joined GoodShape in 2021 with more than 20 years’ experience in strategic customer delivery, driving change and service excellence through operational, client management and contact centre teams.

At GoodShape, she is responsible for the operational delivery of services, overseeing extensive teams of Customer Experience and Clinical Advisors to ensure the best possible service to clients and their employees.

Passionate about health and wellbeing, in her previous role as Regional Director at NHS Professionals, Amanda worked directly with NHS Trusts, informing and developing solutions to deliver their workforce strategies and objectives. She has an acute understanding of the challenges faced throughout the pandemic, having worked tirelessly to support NHSE/I and NHS Trusts in delivering services through this challenging time.

Amanda’s previous roles in large corporates such as Aon Hewitt, have always revolved around delighting customers, taking service delivery to the next level, and being actively involved in data driven analysis to achieve outcomes.  She drives the vision and initiatives for better employee engagement, looking after the wellbeing of her own teams, and believes others should do the same.

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Convenzis Healthcare Event testimonials

What our clients say about us

It was great to join the Convenzis team again for the patient flow event. As always, the team were incredibly accommodating and happy to help. The quality of attendees is always of a high standard and relevant to the patient flow and to us also. We continue to have great discussions and footfall around our stand with no need to try and encourage people to come and see us. Really positive event for us and we look forward to working with Convenzis in the future.

Catalyst BI -

My colleague and I presented at the NHS workforce conference 2023, 19 September. The support and guidance we received from the Convenzis team in the run up to our presentation slot was great, well timed and perfectly pitched. The event itself, again was expertly organised. The conference was well Chaired by Sean, who was very engaging. As an audience member as well as a panel member, I would definitely work with the Convenzis team again.

NHS BSA -

Covenzis delivered an excellent meeting like always - a hubbub of activity focused on future developments within NHS pathology laboratories

Source LDPath -

Working with Convenzis is a stress-free and a rewarding experience, with fantastic engagement from a highly targeted and relevant audience

Zoom

I worked with Convenzis, primarily Dan, for the first time this year, putting together a bespoke online event for IBM. He has always been so responsive and accommodating. The team always remained professional and helpful – despite the many demands from our side! They were very keen for us to maximise on the investment and revisit those attendees who had not committed to follow ups.
It was an absolute pleasure doing business with Convenzis and I know there will be more opportunities next year. Looking forward to it!

IBM