Andrew Hollowood

Andrew is a Consultant Surgeon more than 20 years’ experience working in the NHS. Andrew has significant experience in leadership roles within the NHS managing large organisational projects as well as leading a complex hospital division. Wanting to understand the link between staff frustration/wellbeing and patient outcomes the SPEaC Happy was developed (a core component of the MES Empower staff experience service). The application has been designed in combination with hospital staff to gauge mood, unlock frustrations, develop local leadership and provide a heat map for the hospital. Unlocking real-time staff frustration to improving care of patients is the driving force behind the product’s ethos.