Ben Reason is founding director of service design at niche consultancy Livework. Founded in 2001, with offices in London,  Rotterdam and Sao Paulo, Livework is considered to be the worlds’ leading service design and innovation agency.

A graduate of Liverpool School of Art and Bath University School of Management, Ben founded Livework with Lavrans Løvlie and Chris Down in 2000. He ensures Livework creates breakthrough service concepts and experiences for their clients’ business and their customers.

Ben’s experience prior to Livework spans the art, design and digital worlds, having worked at agencies such as razorfish and oyster partners. 

Ben has 20 years experience in service design, consulting in numerous industries and public sector organisations across Europe, North America, and Asia. Ben’s clients with Livework include Johnson & Johnson, The BBC, The NHS, Vodafone and Transport for London.

He regularly guest lectures at the Royal College of Art. Ben has spoken at events around the world.

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Convenzis Healthcare Event testimonials

What our clients say about us

It was great to join the Convenzis team again for the patient flow event. As always, the team were incredibly accommodating and happy to help. The quality of attendees is always of a high standard and relevant to the patient flow and to us also. We continue to have great discussions and footfall around our stand with no need to try and encourage people to come and see us. Really positive event for us and we look forward to working with Convenzis in the future.

Catalyst BI -

My colleague and I presented at the NHS workforce conference 2023, 19 September. The support and guidance we received from the Convenzis team in the run up to our presentation slot was great, well timed and perfectly pitched. The event itself, again was expertly organised. The conference was well Chaired by Sean, who was very engaging. As an audience member as well as a panel member, I would definitely work with the Convenzis team again.


Covenzis delivered an excellent meeting like always - a hubbub of activity focused on future developments within NHS pathology laboratories

Source LDPath -

Working with Convenzis is a stress-free and a rewarding experience, with fantastic engagement from a highly targeted and relevant audience


I worked with Convenzis, primarily Dan, for the first time this year, putting together a bespoke online event for IBM. He has always been so responsive and accommodating. The team always remained professional and helpful – despite the many demands from our side! They were very keen for us to maximise on the investment and revisit those attendees who had not committed to follow ups.
It was an absolute pleasure doing business with Convenzis and I know there will be more opportunities next year. Looking forward to it!