Erica White

Erica White is Programme Director for Digital Enablement at Mid and South Essex NHS Foundation Trust, leading a portfolio of digital transformation programmes that are reshaping how patients access and experience care. Her work spans digitally enabled outpatient pathways, patient engagement through the NHS App, intelligent automation, AI, and service redesign, with a focus on improving outcomes, increasing productivity, and supporting sustainable elective recovery. Erica is particularly passionate about moving beyond digital projects to deliver genuine pathway transformation that improves experiences for both patients and staff. She is a recognised voice in digital healthcare, regularly sharing practical insights on innovation, adoption, and scaling change across the NHS.