It was great to join the Convenzis team again for the patient flow event. As always, the team were incredibly accommodating and happy to help. The quality of attendees is always of a high standard and relevant to the patient flow and to us also. We continue to have great discussions and footfall around our stand with no need to try and encourage people to come and see us. Really positive event for us and we look forward to working with Convenzis in the future.
Joe Rafferty
Chief Executive
Mersey Care NHS Foundation Trust
Joe Rafferty was appointed CEO of Mersey Care NHS Trust in September 2012. During his tenure, he has led a significant expansion of the organisation, almost trebling it in size. This has been accompanied by significant modernisation of the estate and digital infrastructure. The trust is now one of the largest specialised integrated care providers in the NHS and includes inpatient and community mental health, community physical health, and learning disability and addictions services.
At Mersey Care, he has organised the organisation around the idea of Pursuing Perfect Care using a series of audacious zero-based goals such as zero suicides in care, zero restrictive practice, zero pressure ulcers and zero medication errors. Most notably, the trust has become internationally recognised for its work on restorative just practice to support learning in its pursuit of perfect care.
