Kathrin Cresswell is Professor of Digital Innovations in Health and Care at the University of Edinburgh, where she leads research on the implementation, adoption and optimisation of digital health and care technologies. Her work focuses on how complex health IT systems (such as electronic patient records (EPRs), AI tools, and data-driven platforms) interact with clinical workflows, organisational processes and frontline practice.
Kathrin has extensive experience working with healthcare organisations across the UK and internationally, examining how digital transformation can deliver meaningful improvements in patient safety, service efficiency and care quality. She is particularly known for her work on understanding unintended consequences, workarounds and the sociotechnical factors that influence how digital programmes are implemented and adopted in practice.