Keith Donnelly

Keith is an experienced operational leader and strategic C-suite partner, with a career spanning senior leadership roles across the NHS, healthcare, hospitality and the voluntary sector. He has extensive experience of leading complex operations, organisational change and transformation, with a particular focus on risk, resilience, business continuity, performance and effective decision-making in challenging circumstances. Keith believes that organisational resilience is about much more than having a plan. When disruption occurs—whether anticipated or completely unexpected—success depends on people understanding their roles, leaders being able to make decisions with imperfect information, teams communicating effectively and organisations being able to adapt as circumstances change.