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The Digital Public Sector Conference: Integrating Public Services - Recording

10:50 am
19 May, 2022
Virtual Event: GoTo

The Digital Public Sector Conference: Integrating Public Services - Recording

10:50 am
19 May, 2022
Virtual Event: GoTo

The Convenzis Integrating Public Services Virtual Conference provides a timely platform for UK public sector bodies to meet, engage and discuss collaboration across the sector. The event will share examples of best practice and innovation that is helping to drive interoperability and collaboration across sectors including Local Councils, the Central Government, The NHS and Social Care.

Integration in government refers to the coordination of working arrangements where multiple departments or public sector organisations are involved in providing a public service or programme.

Integration includes:

  • ‘Horizontal’ integration of activities between bodies involved or interested in a service or programme, or with a shared interest in a particular client group
  • ‘Vertical’ integration through increased coordination of the delivery chain for a service or programme.
  • ‘Back-office’ integration of functions or management processes that support frontline services or programmes
  • ‘Strategic’ integration measures, which encourage integration or seek to apply a coordinated approach across government.

Integration of services and programmes is highly important because it offers the potential for major value-for-money benefits, in the form of increased efficiency, cost savings and improved services for citizens. This potential assumes even greater importance at a time of continued cost reduction. Effective integration is emerging in some parts of local and central government, which is bringing cost savings and improvements to service or programme delivery. A recent report on NHS procurement found that hospital trusts could save at least £500 million a year on medical supplies.

Better integration of health and social care services is a key priority for the NHS and local authorities and could improve patient outcomes and cost-efficiency. The estimated total spending on adult social care services in the UK is £23 billion annually, £14.5 billion of which is publicly funded. There is no global estimate of the possible overall savings from integrated health and social care, but the early estimations are staggering.

Our upcoming conference aims to provide delegates with real-life examples of integration and a how-to guide for helping your organisation achieve a more joined-up service no matter where you are up to on your integration journey.

In support of the UK public sector, we provide fully CPD accredited and complimentary passes to both local and central government managers and leaders that are interested in the use of technology to better public sector services.

Research sources: Gov.UK, Institute for Government, Nesta.

Public Sector IT Summit 2021: Integrating and Collaborating Overview:

90% of Delegates would recommend Convenzis to their Colleagues.

88.89% of Delegates rated our speakers as either Good or Excellent.

67% of Attendees were at Senior Management Level or above.

77.77% of Delegates are interested in attending the next event.

33.33% of Delegates have requested a meeting with our sponsors following the Conference.

Who will Attend

  • Assistant Director of IT / Local Gov / Central Gov
  • Chief Digital Officer / Local Gov
  • Chief Executive / Local Gov
  • Deputy Chief Executive / Local Gov
  • Digital Development Lead / Local Gov / Central Gov
  • Digital Manager / Local Gov
  • Digital Platform Developer / Local Gov / Central Gov
  • Digital services manager / Local Gov / Central Gov
  • Digital Transformation Lead / Local Gov / Central Gov
  • Director Transformation & Digital / Local Gov / Central Gov
  • Head of Digital / Local Gov / Central Gov
  • Head of Integration / Local Gov / Central Gov / NHS
  • Head of IT / Local Gov / Central Gov
  • Head of IT Operations / Local Gov / Central Gov
  • Head of Management Information Systems / Local Gov / Central Gov
  • Head of Modernisation / Local Gov / Central Gov
  • Integrated Care Lead / Local Gov / Central Gov / NHS
  • Integrated care Technology Commissioner/ Local Gov / Central Gov
  • IT Director / Local Gov / Central Gov
  • Programme Delivery Manager, Digital & Technology / Local Gov

Sponsors & Partners

The Agenda

10:50

Emerging technologies that will change how we interoperate

David A. Smith
Chief Executive
Global Futures and Foresight
Keynote Presentation Government Digital Service: Our strategy for 2021-2024 – Speaker TBC **5 Minute Q&A included**

11:15

How to Solve the Challenge of Digital Exclusion

Graham Cutting
Director of Local Public Services
Cantium Business Solutions
How can Local Authorities and Healthcare providers work together to improve Digital Literacy and Inclusion in their communities. Cantium Business Solutions has over 30 years of experience in providing HR, IT, finance and project management services to the public sector. **5 Minute Q&A included** Cantium Business Solutions (Confirmed) Speaker TBC Cantium Business Solutions has over 30 years of experience in providing HR, IT, finance and project management services to the public sector. We are a trusted partner to the NHS and provide a number of NHS Trusts with payroll, recruitment, occupational health and wellbeing services. **5 Minute Q&A included**

11:40

How can councils reverse mental health inequalities in the aftermath of COVID-19?

Andy Bell
Chief Executive
Centre for Mental Health
The COVID-19 pandemic has already put the public’s mental health under huge strain. For many, that is set to continue as the after-effects of trauma, loss and fear remain in many of our lives. An estimated 10 million people will need some support for their mental health as a direct consequence of the pandemic in England or 66,000 per average county or unitary council area. Local councils are at the front line of protecting the public’s mental health. While county and unitary councils have responsibility for public health and social care, district and borough councils are responsible for vital services like housing, green spaces and the built environment. All have a huge impact on our mental as well as physical health: for better or worse.

12:05

Integrated Public Services with Zoom

Ash Thornley-Davies
Healthcare Expert
Zoom
Better integration of government services is key to improving citizen outcomes and cost-efficiency. Zoom is the video platform of choice for the public, having been used by 13 million adults in the UK. The public is familiar with using Zoom to access a range of services including healthcare, banking, education, and fitness. In this session, we’ll discuss how government organisations can use the Zoom platform to more effectively join up the services offered to citizens. We will cover the following: ● How the NHS is using Zoom to deliver better patient outcomes. How could this model be applied to other areas of government? ● How could Zoom help organisations to deliver joined-up services from any public sector location? ● How can Zoom help standardise functions such as telephony and contact center across government organisations? **5 Minute Q&A included**

12:30

Digital transformation: preparing for an integrated future

Stephen Curtis
Digital Transformation Lead
East Riding of Yorkshire Council
This session will look at the jigsaw that is digital transformation, and how East Riding of Yorkshire Council is easing the pieces into place that will ultimately lead to a clearer picture for its customers and a better outlook for working with its partners including the newly forming ICS. **5 Minute Q&A included**

12:55

Transforming Information for an Integrated Public Service

Archana Sharma
Enterprise Architect
OpenText
We’ve known for years that the old ways of doing business — manual processes, isolated systems, ever-increasing information sprawl — are not sustainable. Pressure has been mounting to integrate and digitally transform, but “good enough” and “where do we start” often got in the way. The recent upheaval is not a temporary challenge. The “new normal” is the natural — if rapidly accelerated — progression of several trends that have been slowly changing how we work for the past decade. OpenText will talk about how it is helping customers manage and connect their ever-increasing volumes of content which is a critical step when attempting to transform an organisation’s integrated digital landscape. **5 Minute Q&A included**

13:20

Speaker TBC, Ofsted (invited) Delivering Ofsted’s Modernised Digital Platform The volume of data within any organisation is growing exponentially. This data is critical and when managed effectively, holds significant value and insights which help streamline operational approaches. Brigid will demonstrate how Ofsted are using digital tools to drive transformation and how they replaced their legacy system with their transparent data portfolio

13:45

Case Study Jisc (Confirmed) Speaker TBC Jisc is a social enterprise, offering world-class digital services to organisations that deliver public services, for public good. We re-invest every penny towards our mission, to improve public service, research and education. **5 Minute Q&A included**

14:10

Service operability challenges in event of cyber-attacks in connected places

Meha Shukla
Researcher and Cyber Risk Consultant
Skills-Formation Ltd and UCL
A connected place can be described as a community that integrates information and communication technologies and IoT devices to collect and analyse data to deliver new services to the built environment and enhance the quality of living for citizens” (NCSC). Connected services on the back of smart infrastructures in these connected places need to be safe, secure, and resilient. The public, private, academic and governmental organizations are making joint efforts to implement risk mitigation measures, should there be a cyber-attack in the connected ecosystem. However, do we understand the service operability challenges within a connected ecosystem when there is a criminal intent driving a disruption? I look forward to publishing my research at UCL that intends to assess the accountabilities, resilience issues, scalability needs and liability challenges within the connected places. Supporting the adoption and scaling of Intelligent Automation in Central Government techUK’s Tech & Innovation Programme have joined forces with the Central Government Programme to launch its first-ever Industry Perspective on Intelligent Automation in Central Government.

14:35

End of the day

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