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NHS Communications Virtual Conference
11:30 am
30 Jun, 2020 - 01 Jul, 2020
Virtual Event: GoTo
NHS Communications Virtual Conference
11:30 am
30 Jun, 2020 - 01 Jul, 2020
Virtual Event: GoTo
The NHS Communications Virtual Conference 2020
In the wake of the COVID-19 outbreak, Convenzis are committed to providing our public services with current policy updates and the sharing of best practice to help improve collaborative working and practical examples of innovation through these testing times.
All our virtual conferences are all split across 2 short but content-packed days, day 1 will focus on the sharing of best practices, national policy insights and innovation,
On day 2 speakers will continue their presentations focusing on the key take always and lessons learned, interactive question and answer sessions throughout will open the debate up and give you the chance to have your say.
We are proud to provide details of the first NHS Communications Virtual Conference, this virtual event will provide NHS Communications professionals with a safe and secure platform to listen, learn and engage with peers and some of the most well recognized NHS speakers in the country.
The importance of NHS comms teams is often overlooked, staff cuts, depleted budgets, privatization, and Brexit are just a small number of challenges that the NHS has and is currently facing, NHS Comms play a vital role in the management and overcoming of these challenges, it is as important as ever that we look at how we can support comms teams and ensure departments are informed about the most innovative tools at their disposal.
Our virtual communications congress will open the debate on some key areas of discussion including:
- Crisis management
- Remote and digital systems
- National campaign management and support
- Regional campaign management and support
- Using data and planning techniques
- Patient Messaging
- + much more
Join us at NHS Communications Virtual Conference as we give praise to our NHS comms professionals and discuss the latest policy and innovations within the sector.
Attendance will provide delegates with many benefits so of with are:
- Listen to the latest policy developments and live best practice sharing sessions
- Input directly to the discussions and panel debate sessions
- Take part in engaging and collaborative networking sessions with public sector peers from across multiple originations and regions
Research Sources for The NHS Communications Virtual Conference 2020: NHS Improvement/ NHS England/ Health Foundation/ ONS
Who will Attend
- Chief Executives
- Chief Medical Officers
- Chief Operating Officers
- Clinical Directors/Heads/Managers/Leads
- Commissioning Directors/Heads/Managers
- Communication Directors/Heads/Managers
- Deputy Directors
- Directors of Delivery
- Directors of Nursing
- Directors of Performance and Improvement
- IT Directors/Heads/Managers
- GPs
- GP Commissioners
- Medical Directors
- Operations Directors/Heads/Managers
- Public Health Directors/Heads/Managers
- Practice Managers
- Procurement Directors/Heads/Managers
- Service Directors/Heads/Managers
- Strategic Planning Directors/Heads/Managers
- Transformation Directors/Heads/Managers
- Urgent Care Directors/Heads/Managers
Speakers
Sandra Carnall
Market insight Director
Tony Thorne
Product Director
Sponsors & Partners
The Agenda
11:00
Day 1 Case Study Sessions
Registration and Networking
12:00
National campaign Management Session
Kate Dale
Strategic Lead for Campaigns
Sport England
Hear how Kate developed and delivered the This Girl Can campaign, nurturing a
grassroots movement to encourage behaviour change among women at a national level
12:25
Networking and Panel Discussions
12:45
“Pandemic communications and GPs”
Anastasia Drake
Communications Officer
the NHS Wales Informatics Service
Kate Comley
Senior Communications Officer
NHS Wales Informatics Service
At the start of this pandemic, it was clear that a number of urgent digital services needed to be made available quickly to GPs and GP practices across Wales, to enable them to continue to provide care to patients. The NHS Wales Informatics Service (NWIS) launched its new and adapted services in just a matter of weeks. In this presentation, you’ll hear how the Associate Medical Director for Primary Care worked with the NWIS communications team to ensure the crucial information got out to the GP community.
13:05
Choosing the Right Tools for Effective Communication
Tony Thorne
Product Director
Cegedim Healthcare Solutions
Sandra Carnall
Market insight Director
Vision Health a Cegedim Company
Andrew Neill
National Business Development
Vision
Vision is part of the Cegedim Group, a major supplier of healthcare technology and information services across Europe, and currently the only company approved to supply clinical systems to GP practices across the whole of the UK. Our aim is lead the market with innovative healthcare technology that improves healthcare provision and expedites improvements in care and health outcomes. Vision offers intelligent healthcare software that enables nimble, collaborative working across the healthcare landscape, supporting GP’s, CCG’s, health boards, PCN’s, community and shared care teams.
13:25
Networking and Panel Discussions
13:45
Future of general practice
Duleep Allirajah
Assistant Director of Policy and Campaigns
Royal College of General Practitioners
The session will cover:
• The challenges currently facing general practice
• Fit for the Future – the College’s vision for the future of general practice
• How general practice has transformed itself in response to the COVID-19 pandemic
• How sustaining the beneficial changes could help us realise our vision
14:05
“Do we need to consult? Knowing when and how to remain compliant”
Andrea Clark
Head of Engagement, Communications and Marketing
NHS Arden and GEM CSU
Over the past few months, the NHS has responded to one of the most challenging health emergencies in recent history. COVID-19 has required many organisations to implement a range of emergency, urgent or temporary changes to services. As we move into the restoration and recovery phase, these organisations are likely to need to consider the statutory requirements and public law duties for engagement and consultation. But how do we know when consultation is needed? And how do we reach people for their views against a backdrop of social distancing?
Hear how NHS Arden & GEM CSU is advising and supporting health and care systems on the engagement process needed as part of their restoration and recovery plans. We will also be sharing the approaches and tools we have developed to help organisations move to virtual engagement approaches and reach those who still don’t have access to digital platforms.
14:25
Networking and Panel Discussions
11:00
Day 2 Thought Leadership, Lessons Learnt and Implementation
Registration and Networking
12:00
“Learning from national campaigns”
Kate Dale
Strategic Lead for Campaigns
Sport England
Hear how Kate developed and delivered the This Girl Can campaign, nurturing a
grassroots movement to encourage behaviour change among women at a national level
12:20
“Making Essential Digital Communications Inclusive & Accessible”
Aidan Kelly
Workplace Accessibility Specialist
Texthelp
In this time of increasing uncertainty and change, digital inclusion is more important than ever before.
As health organisations take steps to limit travel, cancel or postpone face-to-face appointments and replace in-person events with virtual ones, it’s vitally important that the information you produce online can be accessed and understood by every website user, including those with hidden disabilities, neurodiverse conditions and non-native speakers
In this session join our Texthelpers to learn how NHS Trusts around the UK are investing in solutions to help patients overcome communication challenges and to create truly inclusive digital experiences. 40% of the NHS is already using our health literacy solutions – be sure to join our session to find out more!
12:45
Networking and Panel Discussions
13:05
“Patient Engagement in General Practice – meeting every need, exceeding expectation and being brave!”
Tracy Dell
Practice Manager
Plane Trees Group Practice
This session aims to outline the benefits of how opening up communication channels can improve the relationship and help us to engage with our patients. Face to face, texts, e-consult, video consultations, telephone, electronic mail, email and provide an overview of what works best and how we need to adapt the various methods depending on the circumstances.
13:25
Email engagement – what can healthcare organisations learn from others in the private and public sector?
Matt Johnson
Email Engagement and Marketing Specialist
Granicus
Do you use email as the main communications channel to reach your service users, staff and other stakeholders? Do you use it effectively to educate, change behaviours and drive people to action? Find out how others do this and ensure people read their important messages and take the appropriate actions.
13:45
Networking and Panel Discussions
14:10
Future of general practice
Duleep Allirajah
Assistant Director of Policy and Campaigns
Royal College of General Practitioners
The session will cover:
• The challenges currently facing general practice
• Fit for the Future – the College’s vision for the future of general practice
• How general practice has transformed itself in response to the COVID-19 pandemic
• How sustaining the beneficial changes could help us realise our vision
14:30
National childhood Immunisation Programme and how as a PCN we collaborated with other sectors to ensure this service continued through the pandemic.
Vanessa Hewitson-Townley
Advanced Nurse Practitioner/GPN Lead
North Halifax PCN (Calderdale CCG West Yorkshire)
I will discuss specifically how the PCN’s in Calderdale collaborated with the health visiting team (provided by Locala) to ensure training requirements were met. The highs of working as a team and the logistics/pitfalls of several different digital systems having to come together and the coordination of not only staff but also vaccinations and patients being in the right place at the right time, I could also include how using new digital platforms has also helped inform and reassure parents and ensured a continued uptake of the programme.
14:55
Networking and Panel Discussions
