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Patient Flow: Health and Care Improvement for Urgent and Emergency Care Congress

8:00am
July 10, 2018
Etc.Venues, Piccadilly Gardens, 11 Portland St
Manchester,M1 3HU
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urgent care event

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In July 2018 we will be working in partnership with NHS England, NHS Digital and NHS clinical leaders network to bring you a 1 day conference that will focus on Patient flow and the current methods being implemented to help reduce the demand on urgent care departments across the UK.

Each year the NHS provides around 110 million urgent same-day patient contacts. Around 85 million of these are urgent GP appointments, and the rest are A&E or minor injuries-type visits. Some estimates suggest that between 1.5 and 3 million people who come to A&E each year could have their needs addressed in other parts of the urgent care system. They turn to A&E because it seems like the best or only option. The rising pressures on A&E services also stem from continued growth in levels of emergency admissions and from delayed transfers of care when patients are fit to leave hospital. Working with NHS England we are opening open up valued discussions between peers and demonstrating the great work that is already being done across the UK

What’s been achieved in England over the past three years?

  • Cared for 23 million A&E attendances in 2016/17, 1.2 million more than three years ago.
  • Boosted the capacity and capability of NHS 111, which now takes 15 million calls each year, up from 7.5 million three years ago.
  • Expanded “Hear and Treat” and “See and Treat” ambulance services so that they now cover 3.5 million people, with the provision of telephone advice and treatment of people in their homes saving needless trips to hospital.
  • Developed an integrated urgent care model, offering a single point of entry for urgent care via NHS 111, and rolled it out to 20% of the population.
  • Increased NHS staff uptake of winter flu vaccinations from 49% last year to 63% this year – the highest ever.

Our Urgent and Emergency Care conference for 2018 will be looking into improvements across the UK for access to immediate and urgent care. We are already working with NHS England, NHS Digital, British Medical Association and Health Education to name a few. This is a great opportunity for you and your organisation to hear from both public and private sector on how to adopt change

The event will give delegates the opportunity to listen, learn and engage with some of the UK’s most reputable speakers, it will also provide 4 hours of networking time and 8 CPD points for all attendees.

Speakers

Sam Shah

Director of Digital & Multichannel Development

NHS England

Indra Joshi

Clinical Lead Digital Experience and Urgent Care

NHS England

Radhika Rangaraju

National Senior Programme Lead

NHS England

Dr Raj Kumar

General Practitioner & Medical Director

NHS Clinical Leaders Network and NHS Digital

Heather Caudle, RN

Director of Nursing - Improvement

NHS England

Rishi Duggal

Clinical Lead

NHS England

Mark Newton

Assistant Director Transformation

North West Ambulance Service NHS Trust

Paul Fitzgerald

Equality and Inclusion Lead

East Midlands Ambulance Service and East of England Ambulance Service

Sarah Bailey

Consultant

Older People’s medicine. Norfolk & Norwich University Hospital

Dr Mark Harmon

Strategic and Brand Director

eConsult and NHS Clinical Entrepreneur

Krista Burslam

Clinical lead for Urgent Care

eConsult

Mo Rahman

Solution Director

Promatica

Richard Oakley

Head of Analytics

Methods Analytics

Dr David Terry

Director Academic Practice Unit

Birmingham Children's Hospital NHS Foundation Trust

Victoria Bray

Clinical Lead Acute and Emergency Medicine Advanced Pharmacist Practitioner

King's College Hospital

Malcolm Bain

Scientific Liaison

Correvio

Tim Maguire

Technical Lead and Managing Director

That Figures

Dr Haidar Samiei

Clinical Director

EMIS Health. Consultant in Emergency Medicine Leeds Teaching Hospital

Achi Lewis

Netmotion

EMEA & INDIA COUNTRY MANAGER

Jonny Watkinson

Panasonic Toughbook

Sales & Alliances UK&I

Daniel Creasey

Panasonic Toughbook

Corporate Sales Manager

Sponsors

The Agenda

    8:30

    Registration

     

    9:15

    Chair Paul Fitzgerald (Confirmed)

    Equality and Inclusion Lead at East Midlands Ambulance Service and East of England Ambulance Service

    “Equality, Diversity, Inclusion and Human Rights”

    9:20

    Sam Shah and Rishi Duggal (Confirmed)

    Director of Digital & Multichannel Development at NHS England and Clinical Lead at NHS England

    “Urgent & Emergency Care Technology”

    Helping to deliver the national Urgent and Emergency Care strategy by providing the infrastructure, systems, technology and processes that enable the development of digital urgent care services

    9:50

    Radhika Rangaraju (Confirmed)

     

    National Senior Programme Lead at NHS England

    The NHS e-Referral Service leading on the Paper Switch off Programme. 101 of 150 Acute Trusts so far have completely switched off to eRS from paper referrals for First OP referrals ahead of 1st Oct target.

    10:10

    Main Sponsor

    Dr Haidar Samie (Confirmed)

    Clinical Director EMIS Health

    “As both an ED consultant and Clinical Director at EMIS Health Dr Samiei discusses how IT solutions can help enable flow through and from hospitals”

    10:30

    Q+A

    10:45

    Morning Break

    11:40

    Chair Paul Fitzgerald (Confirmed)

    Equality and Inclusion Lead at East Midlands Ambulance Service and East of England Ambulance Service

    “Equality, Diversity, Inclusion and Human Rights”

    11:45

    Achi Lewis, Jonny Watkinson and Daniel Creasey (Confirmed)

    EMEA & INDIA COUNTRY MANAGER, Sales & Alliances UK&I, Corporate Sales Manager

    “Panasonic Toughbook and NetMotion Software, Mobile technology for Connection Driven Care”

    Regardless of where you are on your Paperless journey, a joint Panasonic Toughbook & NetMotion solution will ensure you have not only, the most reliable and cost-effective Notebooks & Tablets in the industry, but also ensure secure access to vital data in clinical settings through optimising, accelerating and securing data traffic, making multiple Wi-Fi access points and cellular networks work as seamless as a wired network. Learn how Panasonic Toughbook & NetMotion can help by providing the support, and expertise, to ensure a smooth and successful transition to your ideal paperless solution.

     

    12:05

    Dr Mark Harmon and Krista Burslam (Confirmed)

    Strategic and Brand Director and Clinical lead for Urgent Care at eConsult and NHS Clinical Entrepreneur

    “A New Journey, Bexley CCG”

    With increasing attendances and growing demand on Urgent Care and Emergency Departments, the current situation is cause for concern. We also know that many attendances could be directed to more appropriate health provision, taking pressure off the system.

    We have developed a solution currently piloted across 240,000 patients in Bexley CCG (SE London) with the aim to remotely sign post patients from home to the right place for their symptoms, and to digitise their journey once at the ED.

    12:25

    Indra Joshi (Confirmed)

    Clinical Lead Digital Experience and Urgent Care at NHS England

    “Standards in digital health tools – how could we design what is good enough?”

    An overview of the standards in digital health tools and determining effectiveness.

    12:45

    Mo Rahman (Confirmed)

    DipClinPharm MSc(SEng) MGPhC MRPharmS CSO(NHS) Solution Director at Promatica

    “Unified Technology making a difference in Social Prescribing”

    A practical example of how cohesion of stakeholders and technology, agnostic of location is making a positive difference to the Lives of ordinary people. The case brings to the table an opportunity to impact by way of reduction in demand on Emergency services and GP services; by allowing wider MDT teams to play an early intervention role.

    The evidence is there, the opportunity is there, the opportunity to make a difference is yours.

    1:05

    Q+A

    1:10

    Dinner

    2:10

    Dr Raj Kumar (Confirmed)

    General Practitioner & Medical Director, NHS Clinical Leaders Network and NHS Digital

    “New changes in Health & Social Care Systems and their impact on Clinical Informatics”

    A brief introduction to the – The New NHS Patient App

    2:15

    Case Study

    Richard Oakley (Confirmed)

    Head of Analytics at Methods Analytics

    ‘Planning in unplanned care’

     

    2:35

    Malcolm Bain (Confirmed)

    Scientific Liaison at Correvio

    “Can you reduce the hospital beds used by patients with skin infections?”

    Synopsis: How a single dose antibiotic is helping hospitals reduce admissions and saving bed days when treating patients with skin infections.

    2:55

    Dr David Terry and Victoria Bray (Confirmed)

    Director Academic Practice Unit at Birmingham Children’s Hospital NHS Foundation Trust and Clinical Lead Acute and Emergency Medicine, Advanced Pharmacist Practitioner at King’s College Hospital

    “Pharmacists in the Emergency Department”

    With increasing pressure on urgent care and emergency department the consideration of diversity of expertise and multidisciplinary skill mix can support transformation. We have demonstrated that pharmacists have a valuable role in the ED workforce contributing to patient care and patient flow in the capacity of Advanced Clinical Practitioners and as Clinical Pharmacists

    3:15

    Paul Fitzgerald (Confirmed)

    Equality and Inclusion Lead at East Midlands Ambulance Service and East of England Ambulance Service

    “Equality, Diversity, Inclusion and Human Rights”

    NHS implementing equality, diversity, inclusion and human rights across both organisations. Equality Training, consulltation and development. Supporting the organisations to implement EDS2 – Public Sector Equality Duty and the Equality Act 2010

    3:35

    Afternoon Break

    3:55

    Dr Raj Kumar (Confirmed)

    General Practitioner & Medical Director, NHS Clinical Leaders Network and NHS Digital

    “New changes in Health & Social Care Systems and their impact on Clinical Informatics”

    A brief introduction to the – The New NHS Patient App

    4:00

    Tim Maguire (Confirmed)

    Technical Lead and Managing Director at That Figures

    Audit, Optimise and Transform – Transforming healthcare delivery from critically pressured to highly efficient through empowering Healthcare Professionals to analyse and understand complex systems enabling effective and long-term efficiency gains.

    4:20

    Mark Newton (Confirmed)

    Assistant Director Transformation at North West Ambulance Service NHS Trust

    “UK Ambulances Services and the Urgent Care Conundrum”

    The presentation will explore the central role of Ambulance Trusts in delivering and adapting to the principles of the 5 Year Forward View. From traditional models of care to providers of a mobile health responses. What does this mean for workforce development, integrated working, risk, and quality. How does traditionalism help and hinder progress and how do we balance time critical emergency response with safe care closer to home?

    4:40

    Sarah Bailey (Confirmed)

    Consultant, Older People’s medicine. Norfolk & Norwich University Hospital

    “First Older Persons Emergency Department”

    The Norfolk and Norwich University Hospital (NNUH) has announced innovative plans to transform the way it delivers emergency care by introducing the UK’s first Emergency Department that is entirely dedicated to patients over the age of 80. As well as a new Older People’s Emergency Department (OPED)

    5:00

    Close of Day

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  • Chief Executives
  • Chief Information Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Clinical Directors/Heads/Managers/Leads
  • Commissioning Directors/Heads/Managers
  • Deputy Directors
  • Directors of Delivery
  • Directors of Nursing
  • Directors of Performance and Improvement
  • Emergency Care Directors/Heads/Managers
  • IT Directors/Heads/Managers
  • Medical Directors
  • Operating Heads/Managers
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  • Procurement Directors/Heads/Managers
  • Programme Directors/Heads/Managers
  • Service Directors/Heads/Managers
  • Social Services Directors/Heads/Managers
  • Strategic Planning Directors/Heads/Managers
  • Transformation Directors/Heads/Managers
  • Urgent Care Directors/Heads/Managers

Details

Date:
July 10
Time:
8:00 am - 5:00 pm
Cost:
£152.99 – £305.99
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Venue

Etc.Venues
Piccadilly Gardens, 11 Portland St
Manchester,M1 3HU
daniel snape convenzis

Daniel Snape

Director

daniel.snape@convenzis.co.uk

0161 820 0631

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