The Patient Flow Conference 2022

10:50 am
15 Nov, 2022
Virtual Event: GoTo

The Patient Flow Conference series has been a highly valued platform for NHS Urgent care leaders, to meet with peers, share practical insights and listen to live policy updates throughout the Covid-19 outbreak. Below you can find details of our next event in the series, we hope to see you there.

“Convenzis are the ultimate professionals. From a Conference sponsor perspective, they couldn’t have been more helpful, supportive and collaborative. I had to make several complex requests in the run up to the event, nothing was too much trouble for this team. The organisation of the event (sessions, logistics, delegates) was impeccable and their communication second to none. I have worked with a lot of event organisers over the years, this company is superb.” MSD/Merck

The challenges facing accident and emergency departments are well known and impact both staff and service delivery. The pressures of meeting targets and providing good care for patients while maintaining clinical standards often result in departments operating in a crisis mode.

Effective streamlining of hospital processes to address patient flow is at the forefront for planners and operational leaders. Flow is traditionally managed in a fragmented manner, with many decisions taken locally inwards, leading to significant variation in practice.

This conference has been developed as a platform to help NHS and wider healthcare professionals sharpen knowledge on the latest best practice and national policy. We are proud to offer all NHS staff and healthcare professionals from low-income counties fully funded, complimentary delegate passes.

Research sources for Transforming Urgent Care and Patient Flow Conference: Improving access and indicators: NHS England and Improvement, The Kings Fund, The ONS

The Patient Flow Conference 2022 Key Subjects

Our conference will provide key policy updates and examples of best practices from peers that are leading the way with regard to patient flow and early discharge, event topics include:

  • Improving discharge
  • Maximising digital transformation
  • NHSEI High-Intensity Use Programme
  • Integrated clinical systems and medical device monitoring

Who will Attend

  • Chief Executives
  • Chief Information Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Clinical Directors/Heads/Managers/Leads
  • Commissioning Directors/Heads/Managers
  • Consultants in Emergency Medicine
  • Deputy Directors
  • Directors of Delivery
  • Directors of Performance and Improvement
  • Emergency Care Directors/Heads/Managers
  • General Managers
  • IT Directors/Heads/Managers
  • Medical Directors
  • Operating Heads/Managers
  • Operations Directors/Heads/Managers
  • Programme Directors/Heads/Managers
  • Service Directors/Heads/Managers
  • Strategic Planning Directors/Heads/Managers
  • Transformation Directors/Heads/Managers
  • Urgent Care Directors/Heads/Managers

Sponsors & Partners

The Agenda

10:50

Digitalising patient flow – the barriers and how to overcome them

Dr Michael Watts
Associate CCIO
University Hospitals of Derby and Burton NHS Trust

A raw and honest discussion around the barriers to innovation when digitalising the patient flow processes. From interoperability to patient safety, procurement to financing, I will explore the do’s and the don’t’s to successfully implementing digital services for a more efficient NHS Trust. This talk is for the NHS Intrapreneur wanting to improve flow services at their hospital, and for Senior NHS leaders, who want to learn about empowering thought leaders within their organisation, to bring about change. 

11:15

Digital triage in Urgent & Emergency care

Hatham Al-Tarafi
Commercial Director – Secondary Care
eConsult Health

Emergency Departments are struggling to manage increase demand, placing greater pressure on our healthcare system. Not only that but patient queues to check in cause bottlenecks before patients are even in departments.

As a result, sick patients are often not identified in a timely manner. Digital triage relieves multiple pressure points along the patient journey, detecting critical conditions, giving live visibility of the waiting room and supporting redirection.

11:40

Improving patient flow and safety through better use of digital solutions

Stuart Hosking-Durn
Head of Central Operations
University Hospitals of Morecambe Bay NHS Foundation Trust

Stuart Hosking-Durn has worked for the last 8 years at University Hospitals of Morecambe Bay NHS FT, and now as Head of Central Operations has responsibility for Patient Flow, Clinical Site Management, Transfer of Care Hub, EPRR, Security, and the ongoing response to the COVID-19 pandemic. During this time he has integrated emergency planning principles into patient flow activities and in December 2018 saw the creation of a live command & control room that uses live informatics to improve flow across 4 hospitals covering 1000 sq miles. Whilst at UHMB, he has also led the response to a number of major incidents including Storm Desmond, Beast from the East, WannaCry, Clinical Waste, and most recently Coronavirus. In total, he has over 25 years of experience in Operational Management, Emergency Planning & Resilience, Business Continuity, Risk Management, and Health & Safety for a wide range of organisations and industries including Rolls-Royce (Nuclear), Sodexo, and John Laing plc

** 5 Minute Q&A included **

12:05

The Haraldsplass Hospital journey

Michael Fjeldstad
Solution Consultant
DNV Imatis AS
Christopher Betts
Business Development and Sales Leader
DNV Imatis

How did change in flow make Haraldsplass hospital achieve 4 times as many patients each day in an out-patient clinic?

12:30

Comfort break 10 minutes

Comfort break

12:40

Intermediate Care Service Models and Trends

Emma Bamber
Senior Project Manager
NHS Benchmarking Network

The NHS Long Term Plan set out the ambition to boost ‘out of hospital care’. Intermediate care services play a key role in supporting patients within their own home, reducing unnecessary admissions and supporting discharge.

This session will explore the data collected as part of the NHS Benchmarking Network’s annual intermediate care project, which identifies trends in the way that intermediate care services are delivered across the UK.

13:05

NHS Challenges now and solutions for the future

Richard Frizzell
National Sales Manager Digital Healthcare Solutions
Getinge

Session Synopsis

  • Challenges facing the NHS focusing on surgical waiting lists.
  • Challenges facing the NHS focusing on Operating room efficiencies.
  • How Getinge can partner with the NHS to overcome these challenges.
  • How to futureproof your Surgical settings.

13:30

Driving Efficiency through Technology Maidstone and Tunbridge Wells NHS Trust’s new bed management system

Nick Sinclair
Director of Central Operations
Maidstone and Tunbridge Wells NHS Trust

Maidstone and Tunbridge Wells NHS Trust’s bed management system and how this has enabled to manage patient flow more effectively.

13:55

Using digital to optimise patient flow through the stroke care pathway

David East
Business Solutions Director
Visionable

Case Study - Visionable

How is digital improving the patient’s journey through the stroke care pathway? Using recent use case examples, we look at how innovative technologies such as AI and telemedicine are helping stroke services achieve speedier delivery of care, superior performance metrics, and improved patient outcomes. Drawing on lessons learned from this best-in-class service, we share how the East of England cut patient admission to assessment time to more than half the national average.

14:20

Enabling Patient Flow From Hospital To Community (and back again!)

Lorenzo Gordon
Director & Co-Founder
Tech in Care

Lorenzo will present the Hospital to Home case study, explaining how it was developed to answer the communication challenges between local authorities and NHS Trusts regarding the Discharge to Assess pathway, as well discussing current work regarding Intermediate Care and interoperability.

14:45

System inspections, system learning

Dr Rebecca Payne
National Professional Advisor on Urgent and Emergency Care
CQC

CQC has been looking at urgent and emergency care systems this winter. Rebecca will share learning from recent inspections in Gloucester and London about how the system can work better together to facilitate safe patient care at a time of pressure    

15:10

End of Day

End of day
abpco 2021
Manchester Bee
CPD Member
Living Wage Member
Good Employment - Sponsor
Good Employment - Member
Armed Forces Covenant
Tech UK
HPMA
IHSCM
FSB
Ban The Box
Faculty of Clinical Informatics
Stockport County
cpdgroup
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What our clients say about us

It was great to join the Convenzis team again for the patient flow event. As always, the team were incredibly accommodating and happy to help. The quality of attendees is always of a high standard and relevant to the patient flow and to us also. We continue to have great discussions and footfall around our stand with no need to try and encourage people to come and see us. Really positive event for us and we look forward to working with Convenzis in the future.

Catalyst BI -

My colleague and I presented at the NHS workforce conference 2023, 19 September. The support and guidance we received from the Convenzis team in the run up to our presentation slot was great, well timed and perfectly pitched. The event itself, again was expertly organised. The conference was well Chaired by Sean, who was very engaging. As an audience member as well as a panel member, I would definitely work with the Convenzis team again.

NHS BSA -

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Zoom

I worked with Convenzis, primarily Dan, for the first time this year, putting together a bespoke online event for IBM. He has always been so responsive and accommodating. The team always remained professional and helpful – despite the many demands from our side! They were very keen for us to maximise on the investment and revisit those attendees who had not committed to follow ups.
It was an absolute pleasure doing business with Convenzis and I know there will be more opportunities next year. Looking forward to it!

IBM