NHS Facilities Management Conference

08:00 am
09 Nov, 2023
15 Hatfields Conference Centre

NHS Facilities Management Conference

08:00 am
09 Nov, 2023
15 Hatfields Conference Centre

NHS Facilities Management Conference

The NHS Facilities Management Conference is a necessary and valuable event for healthcare professionals and facilities managers in the NHS. Facilities management plays a critical role in providing a safe, clean, and comfortable environment for patients, visitors, and staff. With the ever-increasing demands on healthcare facilities, it is more important than ever to optimize facilities management operations, achieve cost savings, and enhance the patient experience.

The conference provides an opportunity for attendees to learn about the latest best practices, share knowledge and experiences, and connect with peers and suppliers. By attending the conference, NHS leaders can gain valuable insights into the latest trends and developments in facilities management, helping to drive innovation and improvements in the management of healthcare facilities.

Additionally, the free registration and complimentary meals make the conference accessible and inclusive, ensuring that attendees from all levels of the NHS can participate and benefit from this important event.

NHS Facilities Management Conference Key Subjects

Key Subjects:

  • Environmental sustainability in Facilities management
  • Enhancing infection prevention and control in healthcare facilities
  • FM National Standards and Compliance
  • The role of technology in facilities management
  • Optimising facilities management operations for cost savings

Through these key subjects, attendees will learn about the latest best practices and innovative solutions in facilities management, with a focus on improving the quality of care, enhancing patient experience, and achieving sustainable outcomes.

The conference is the ideal opportunity for NHS leaders to connect with peers, network with industry experts, and gain valuable insights into the latest trends and developments in facilities management. With free registration and complimentary meals, this is an event not to be missed.

Who will Attend

  • Heads/Directors of Facilities Management
  • Heads/Directors Facilities (Soft FM)
  • Heads of Sustainability (Soft FM)
  • Soft FM Services Heads/Directors
  • Head of Maintenance & Soft FM
  • Heads/Managers of Hospital Catering
  • Head of Portering Services
  • Heads/Directors of Laundry Services
  • Directors/Managers of Decontamination Services
  • Transport Services Directors/Managers
  • Head of NetZero (Soft FM)
  • Head of Hospital & Visitor Security
  • Heads of Infection Prevention
  • Service Heads/Managers
  • Heads of Cleaning Services
  • Heads of Commercial Services
  • Heads/Directors of Security & Parking Management
  • CTOs
  • Heads of IT

Your Pass Includes....

Your Pass Includes:

  • Multiple live keynote presentations
  • Live examples of both NHS and Commercial best practice
  • Breakfast, Lunch and Refreshments included 
  • Meet the supplier sessions.
  • Networking opportunity
  • Live Q&A sessions with all speakers on the day
  • Drinks receptions (subject to event)
  • CPD accreditation
  • Prize draws

Sponsors & Partners

The Agenda





Chair Opening Address (Confirmed)

Emma Brookes
Estates and Facilities (EFM) Head of Soft FM Strategy & Operations
NHS England

Chair opening address


Keynote Presentation - The Importance of Soft Facilities Management in the NHS (Confirmed)

Emma Brookes
Estates and Facilities (EFM) Head of Soft FM Strategy & Operations
NHS England

The Importance of Soft Facilities Management in the NHS

Emma Brooks will discuss the critical role of Soft Facilities Management (FM) in the NHS. She will provide insights into how Soft FM enables the NHS to deliver high-quality patient care while keeping costs under control. Emma will also touch upon the challenges faced by the NHS in delivering Soft FM services and how they can be overcome.



Green Plan Study (Confirmed)

Alex Pitman
Green Project director
Alder Hey

Synopsis TBC


Net Zero travel and transport Strategy (Confirmed)

Mr Paul Chandler
Deputy Director – Net Zero Travel and Transport
NHS England

Highlighting the key targets and milestones from NHS England’s recently published Net Zero Travel and Transport Strategy. 


Case Study - AirPurity

Case Study - AirPurity 





Morning Break

Morning Break



Emma Brookes
Estates and Facilities (EFM) Head of Soft FM Strategy & Operations
NHS England



The ROI for implementing digital information management (Confirmed)

Dr Melanie Robinson
BIM Academy

Digital processes and information are critical to the efficient delivery of complex healthcare projects. Within any single capital build project, thousands of deliverables are produced, which need to be managed and, more critically, maintained throughout the hospital’s lifecycle. The maintenance of digital information is key to unlocking the value in soft FM activities, helping operators gain a deeper understanding of their assets, how they are performing, and how this is impacting patients’ health and welfare.

Drawing on several of our large hospital projects, our presentation demonstrates the amount of information that is produced across a building’s lifecycle and the impact poor information management can have on FM activities. It looks at the ROI for investing in digital processes, such as the savings surrounding work orders and reducing the time wasted searching for information. We will finish the presentation by presenting a case study of developing a digital twin for one of the projects within the New Hospitals Programme and the type of insights that are going to enhance how soft FM is conducted in operation.


Case Study - What is SFG20? And what does being compliant with SFG20 really mean?

Victoria Fleming
Chief Revenue Officer

Case Study - SFG20

Join Victoria Fleming for an enlightening session on the pivotal role of SFG20 in building maintenance standards. Dive into the evolution of Facility Management and discover why a unified standard is crucial for safety, efficiency, and legal compliance.

Learn how SFG20 not only sets you apart in the competitive landscape but also aligns with ever-changing regulations. From the importance of individual licensing to leveraging SFG20 for sustainable practices, this session is a must-attend for anyone committed to excellence in healthcare facility management.


Presentation - Remote Monitoring of Water Quality (Confirmed)

Jonathan Waggott
Managing Director
Angel Guard Ltd / Water Management Society

Explanation of the benefits of using remote water monitoring of hot and cold water systems within the built environment.


Panel Discussion - Achieving Net Zero in the NHS Panel Discussion an FM perspective

Tim Radcliffe
Net Zero Food Programme Manager
NHS England
Mr Paul Chandler
Deputy Director – Net Zero Travel and Transport
NHS England
Alex Pitman
Green Project director
Alder Hey

This panel discussion will focus on the NHS's commitment to achieving net-zero carbon emissions by 2040. The panel will discuss the challenges and opportunities of this ambitious target, as well as the role that healthcare facilities can play in reducing carbon emissions.

The panel will include

  • Tim Radcliffe, Net Zero Food Programme Manager, NHS England (Confirmed)
  • Alex Pitman, Green Project director, Alder Hey (Confirmed)
  • Paul Chandler, Deputy Director of Net Zero Travel & Transport at NHS England (Confirmed)


Why FM Digitisation is Essential and benefits NHS Trusts and the Wider NHS (Confirmed)

Irene Paik-Semenov
Head of Asset Management
Dr Barry McCollum
Managing Director
Chris White
Associate Technical Director

How digitisation of the ERIC return benefits NHS Trusts and the wider NHS in terms of:

  • Accuracy of Data
  • Live Data
  • Resource Savings

Year on Year Mapping and Identification of Significant Changes 


Q&A Panel

Q&A Panel





Drinks Reception, Networking and End of Day

Drinks Reception, Networking and End of Day

abpco 2021
Manchester Bee
CPD Member
Living Wage Member
Good Employment - Sponsor
Good Employment - Member
Armed Forces Covenant
Tech UK
Ban The Box
Faculty of Clinical Informatics
Stockport County
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