The Outpatient Transformation Conference North 2023
The Convenzis Outpatient Transformation Conference provides secondary care leaders with some direction and insight into the NHS Outpatient Transformation Programme. The event will provide high value, policy led presentations from sector-leading experts, meet the supplier sessions, networking opportunities and interactive Q&A.
“Outpatient services currently cause a good deal of inconvenience to patients and sometimes fail to provide care that is as good as it could be. We would therefore welcome a considered re-think of how they are delivered…” The Patients Association
The Covid-19 outbreak has provided a springboard for innovation and technology advancements across the NHS Estate, from electronic records and referrals to devices that patients can wear to help to track their health. Technology is helping transform the way hospitals and community services care for patients.
The number of outpatient visits in England has doubled to 94 million in the past decade; 20 per cent of potential appointments are cancelled or reported as did not attend, costs have spiralled to £8 billion per year and appointments generate 4,700 million kg of carbon emissions.
Following the Covid outbreak, the NHS Long Term Plan ambition to avoid unnecessary face to face outpatient attendances has become an urgent imperative, these targets include:
Removing the need for up to a third of hospital outpatient attendances a year by 2023/24
Avoiding up to £1.1bn of additional expenditure.
And ensuring all patients can access digital outpatient care.
If you are interested in the redesign and restructure of NHS Outpatient services and would like a complimentary pass, please get in touch today to reserve your place.
Convenzis events are highly regarded for their ability to drive strategic level change and transformation within the healthcare industry. Our events bring together senior healthcare leaders and decision-makers from across the NHS and wider healthcare sector, with the aim of identifying and implementing innovative approaches to address the most pressing challenges facing the industry today.
Key Learning Points:
Your Pass Includes:
We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.
Registration, Networking & Breakfast
Registration, Networking & Breakfast
Embedding behaviour change in the outpatient journey (Confirmed)
We have a significant mountain to climb in reducing the number of outpatient appointments and supporting work on elective recovery to reducing waiting times.
So far our work on outpatient transformation has largely focused on specific in-pathway initiatives, for example PIFU, referral optimisation, advice & guidance etc. Now we have the opportunity to make real and long-lasting impact by exploring behaviour change through the outpatient journey, from referral to discharge.
This presentation will be informed by the intense period of work taking place in April around the equity of access to outpatient services, from the perspective of the profession as well as patients.
It will also cover the progress of the behaviour insight work to date, looking at the end-to-end pathway of three specialties with a view to identifying what happens and why it happens and how real change can be made as a result.
Referral optimisation Panel Discussion
Richard Whittington, Deputy Director – Delivery and Implementation, Outpatient Recovery and Transformation Programme, NHS England (Confirmed)
Katrina Davies, Outpatient Transformation Programme Director, Barts Health (Confirmed)
Presentation Title: “Remote Monitoring and Virtual wards to help the “Out” patient”
Main Sponsor - Ortus iHealth
Presentation Synopsis: A series of case studies illustrating how patients can be supported at home.
Morning Break, Networking & Refreshments
Morning Break, Networking & Refreshments
Getting patients to the right place at the right time, first time, every time.
Supporting Primary Care clinicians in gathering the right information to support appropriate referrals, and providing tools for secondary care clinicians to triage and appropriately redirect those referrals, optimise workflow and collaborate.
Outpatients Transformation and automation- how to deliver personalised care whilst delivering transformation.
The case for outpatients transformation is clear- but how do we ensure we retain the human touch when digitalising outpatients? Can we achieve the dual goals of increased efficiency AND improved patient experience?
This session will explore the benefits of patient-facing automation using conversational-AI and its inherent benefits over other digital solutions. It will look at real-life examples of where automation is already being used in the NHS to deliver outpatients bookings, patient validation and much more.
Barts Health – Our Outpatient Transformation Journey so far
Focusing on lessons learnt during the roll out of specialist advice and PIFU during 22/23 and our plans for 23/24.
Findings from the Outpatients Benchmarking Project (Confirmed)
An introduction to the findings of the Outpatients Benchmarking Project. I will be presenting key findings from the project, covering key areas such as advice and guidance, remote consultations, and patient-initiated follow-ups.
Networking and Lunch
Developing Cardiology Services in the Community (Confirmed)
Overview of the Wirral Community Cardiology Service, successes and challenges in providing high quality, responsive, safe and accessible care.
The ideal outpatient clinic letter – a GP’s view (Confirmed)
A view from primary care as to what information colleagues find useful when reviewing clinic letter and enabling them to continue to manage patients in primary care. This includes a short survey asking primary care staff about what a good clinic letter looks like.
Drinks Reception, Networking and End of Day
Drinks Reception, Networking and End of Day