Event is Happening Now!
15th NHS Patient Flow Conference: Improving NHS Pathways
09:00 am
02 Jul, 2024
15 Hatfields Conference Centre, London SE1 8DJ
15th NHS Patient Flow Conference: Improving NHS Pathways
09:00 am
02 Jul, 2024
15 Hatfields Conference Centre, London SE1 8DJ
210
Delegates Registered
Job titles includes
Deputy Chief Operating Officer
Deputy Head of nursing
Deputy Matron patient flow
Deputy Service Manager
Divisional Director of Operations - Clinical Support Services
Divisional Medical Director
Executive Director - Chief Digital Officer
Organisations Involved
Guy's and St Thomas' NHS Foundation Trust
Hull university teaching hospital
NHS England
Shrewsbury and Telford Hospital NHS Trust
Halton Intermediate Care and Frailty Service
Warrington and Halton Hospitals
London Ambulance Service
Imperial College Healthcare NHS Trust
NHS England
Current Landscape and Challenges:
The Patient Flow Conference South serves as a pivotal platform for NHS Urgent Care leaders to collectively address the challenges impeding efficient patient flow within the healthcare system.
With increasing patient footfall and complexity, balancing urgent and emergency care demands while ensuring streamlined access to care remains a critical challenge.
Importance and Timeliness of the Event:
Amidst the current challenges within the healthcare system, this conference assumes utmost importance in strategizing and optimising patient flow dynamics. It provides a timely opportunity for urgent care leaders to converge and deliberate on transformative solutions crucial for enhancing patient care delivery and resource utilisation efficiency.
Key Content Streams:
- Enhancing Patient Pathways: Development of streamlined processes for expedited patient admission, treatment, and discharge to ensure a seamless and efficient patient journey.
- Leveraging Technological Solutions for Patient Flow: Utilisation of innovative technologies such as AI-driven scheduling systems, telemedicine, and data analytics to optimize patient flow and alleviate pressures within the healthcare system.
- Integrated Care Coordination: Implementation of comprehensive care coordination strategies facilitating smooth transitions across various healthcare settings, thereby enhancing patient flow and reducing hospitalisation requirements.
- Strategic Population Health Management: Emphasis on preventive care initiatives and population health management strategies aimed at reducing the strain on healthcare resources and fostering a healthier populace.
Why Attend:
The Patient Flow Conference North provides an indispensable opportunity for healthcare professionals to actively participate in revolutionising patient flow within the NHS.
Register now to be a part of this vital dialogue, driving transformative changes within the NHS and advocating for streamlined patient care and optimised resource utilisation.
15th NHS Patient Flow Conference: Improving NHS Pathways Key Subjects
- Increased focus on patient experience: The NHS is placing an increasing emphasis on improving the patient experience, including making it easier for patients to access care, reducing waiting times, and improving the quality of care.
- Use of technology: The NHS is using technology to improve patient flow and reduce bottlenecks. This includes the use of electronic medical records, appointment scheduling systems, and telemedicine.
- Integration of care: The NHS is working to better coordinate care across different settings and providers, with the goal of improving patient flow and reducing the need for hospitalisation.
- Population health management: The NHS is focusing on preventative care and population health management, with the goal of improving the health of the population and reducing demand on the healthcare system.
- Collaboration and partnerships: The NHS is forming collaborations and partnerships with other organisations, including community-based organisations and private providers, in order to improve patient flow and better meet the needs of patients.
Who will Attend
- Chief Executives
- Chief Information Officers
- Chief Medical Officers
- Chief Operating Officers
- Clinical Directors/Heads/Managers/Leads
- Commissioning Directors/Heads/Managers
- Consultants in Emergency Medicine
- Deputy Directors
- Directors of Delivery
- Directors of Performance and Improvement
- Emergency Care Directors/Heads/Managers
- General Managers
- IT Directors/Heads/Managers
- Medical Directors
- Operating Heads/Managers
- Operations Directors/Heads/Managers
- Programme Directors/Heads/Managers
- Service Directors/Heads/Managers
- Strategic Planning Directors/Heads/Managers
- Transformation Directors/Heads/Managers
- Urgent Care Directors/Heads/Managers
Your Pass Includes....
Your Pass Includes:
- Multiple live keynote presentations
- Live examples of both NHS and Commercial best practice
- Breakfast, Lunch and Refreshments included
- Meet the supplier sessions.
- Networking opportunity
- Live Q&A sessions with all speakers on the day
- Drinks receptions (subject to event)
- CPD accreditation
- Prize draws
Speakers
Sponsors & Partners
The Agenda
09:00
Registration and Breakfast
Registration - Open from 9:00 am - Closes at 11:00 am
All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.
We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Patient Flow Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.
Thank you for your understanding, and we look forward to an insightful and productive event together!
10:00
Chair Opening Address (Confirmed)
Kelly Bishop
Assistant Director of Nursing and Urgent Care
Midlands and Lancashire Commissioning Support Unit (MLCSU)
Chair Opening Address (Confirmed)
10:05
Keynote Presentation - Learning from the best hospitals in the country on admitted flow: what do they all have in common? (Confirmed)
Chris Morrow-Frost
National Clinical Advisor to Secondary Care
NHS England
Mark Ellis
Head of Improvement
Emergency Care Improvement Support Team (ECIST) – NHS England
Using admitted flow performance metrics, the team reviewed who were the highest performing hospitals in the country when aggregating 4hours, 12 hours, occupancy and length of stay. The team then visited each of these 11 organisations to perform a review of the most common factors present by walking the patient pathway and speaking to a diverse range of staff. Is there a magic bullet or magic shrapnel? Can we learn from the success of others? This presentation covers what the team found on their journey.
10:25
Patient experience panel discussion
Aimee Robson
Deputy Director – Personalised Care
NHS England
Andrew Stradling
Chief Medical Officer | NHS LPP Medical Director
NHS LPP and M&S H&CP
This panel discussion will discuss the importance of making it easier for patients to access care, reducing waiting times, and improving the overall quality of care. By sharing personal experiences and insights, the panel seeks to inspire positive change, fostering a healthcare system that prioritises patient needs, enhances accessibility, and ensures a timely and high-quality care experience.
Panellists:
- Aimee Robson, Deputy Director, Personalised Care at NHS England (Confirmed)
- Matt Sisto, Director of Patient Experience, Essex Partnership University NHS Foundation Trust (Invited)
- Sarah Walters, Associate Director for Patient Flow and Urgent Care Transformation (Provisionally Confirmed)
-
Andrew Stradling, Chief Medical Officer, NHS LPP Medical Director, M&S H&CP (Confirmed)
10:55
Main Sponsor
Main Sponsor
11:15
Morning Break
Morning Break
12:15
Chair Morning Reflection (Confirmed)
Kelly Bishop
Assistant Director of Nursing and Urgent Care
Midlands and Lancashire Commissioning Support Unit (MLCSU)
Chair Morning Reflection (Confirmed)
12:20
Case Study - Boosting Productivity: The Impact of Sustainable Care and Electronic Bed & Capacity Management (Confirmed)
Johan Folkunger
CEO
DNV Imatis
Michael Fjeldstad
Solutions Consultant
DNV Imatis
Case Study - DNV Imatis
- Elevating healthcare productivity - exploring how DNV Imatis is enhancing healthcare operations with down-to-earth and sustainable care.
- Addressing bed availability - the impact of insufficient core bed stocks and staffing shortages, and discover actionable strategies to pragmatically enhance hospital capacity, drawing from real-world experience in Norway.
- Proven productivity boosts - uncover the potential of a sustainable bed and capacity management system, delivering a remarkable 15-20% boost in productivity. Hear how real-time data insights can change hospital and community management, offering precise planning and freeing up valuable nursing time.
- Learn from DNV Imatis' track record, including significant savings per bed and a substantial reduction in man-years per patient at the Oslo Emergency Clinic.
12:40
Case Study - Opto
Case Study - Opto
13:00
Keynote Presentation - The Role of the Ambulance Service in a Community Based Setting (Confirmed)
Mr Andy Swinburn
Executive Director of Paramedicine
Welsh Ambulance Services NHS Trust
Historically ambulance services have been viewed as the ‘clinical logistics’ of the NHS, who’s role was to attending life threatening illness and injury and move patients around the system.
The nature of how patients present through the 999 system has changed and as such services need to adapt to this different need. The presentation aims to offer different clinical model for the ambulance service and how its can be used more effectively in addressing patient needs, closer to home and in turn easing patient flow into secondary care.
13:20
Case Study - From Extensive Waiting Times to 24/7 Access: How Virtual Solutions Transform Musculoskeletal Care (Confirmed)
Case Study - Sword Health
With musculoskeletal (MSK) conditions affecting nearly a third of the UK population, access to care remains challenging and often exceeds six weeks for physiotherapy or even two years for surgery. Join our discussion on how in-home virtual solutions address MSK issues using personalised, cost-efficient, and digital treatment programs. Learn about the cutting-edge technology behind these solutions, validated by 28 peer-reviewed studies and backed by 33 patents, ensuring faster, more accessible, and more tailored care for those in need.
13:40
Networking and Lunch
Networking and Lunch
14:40
Chair Afternoon Address (Confirmed)
Kelly Bishop
Assistant Director of Nursing and Urgent Care
Midlands and Lancashire Commissioning Support Unit (MLCSU)
Chair Afternoon Address (Confirmed)
14:45
Case Study - CLEO
Case Study - CLEO
15:05
UEC model (Confirmed)
David Sgorbati
Chief Analyst
Health Economics Unit
This model provides a not only an individual hospital view but one that can provide a national view too, allowing system leaders to ‘test’ interventions in the model and see the results.
15:25
Case Study - Vitalhub
Case Study - Vitalhub
15:45
The Patient’s You Don’t See (Confirmed)
Dr Dalia Ludwig
Consultant Rheumatologist, General Physician & Clinical Lead for Patient Flow
University College London Hospital NHS Foundation Trust
Sally Beyzade
Matron for Patient Flow
University College London Hospital NHS Foundation Trust
Serena Ng
Senior Improvement Facilitator
University College London Hospital NHS Foundation Trust
In this presentation we explore the profound shift in perspective encapsulated by the statement, "I didn't realise the value of a single bed," and uncover how it catalysed UCLH's patient flow journey. We'll share how University College London Hospital has relooked at processes and people, leveraged technology, thought differently, and ultimately changed hearts and minds to improve patient flow. This presentation not only reflects on the key actions that have shaped our journey thus far but also looks ahead to where we're taking it next.
16:05
Canapés, Drinks and Networking
Canapés, Drinks and Networking
17:30
End of Day
End of Day
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£406.99 excl VAT
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