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NHS Productivity Congress: Taking on the Productivity Challenge

October 2, 2018
Etc.Venues, Piccadilly Gardens, 11 Portland St
Manchester,M1 3HU
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nhs productivity

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In 2018 we will be bringing you a 1 day conference that will take a look into the current challenges the NHS are facing while trying to drive productivity throughout the UK, In recent years restricted budgets and false promises have created an air of distrust in the NHS, at this event we will discuss how the NHS plan to alleviate some of the pressure they face by adopting new models of care and technology to create a more sustainable and productive healthcare system.

As the NHS grapples with the longest funding squeeze in its history, the quest for greater productivity becomes ever more pressing.

In a study from the Health Foundation pinpoint poor workforce planning as the chief cause of falling consultant productivity. To illustrate, they highlight that the number of NHS consultants has risen by 22% over the past six years, whereas the number of nurses rose by just 1%. The NHS must improve its workforce planning if it wants to get the most out of its consultant workforce and to avoid further cuts to staff nurse training numbers, a damaging short term measure that has harmed productivity.

The Health Foundation also notes the wide variation among hospitals in productivity of consultants, echoing Patrick Carter’s 2015 review of productivity in NHS hospitals. Will Stahl-Timmins’s infographic highlights the characteristics associated with higher consultant productivity, including more nurses and support staff working with consultants, fewer delays in transfers of care, and competitive pay rates.

The NHS Productivity Congress looks to discuss all options in improving the NHS. To be focused on the UK’s health, major changes will be needed to increase funding in suffering areas

Delegates will benefit from 8 CPD points while getting the chance to listen, learn and engage with some of the most reputable healthcare professionals in the UK.


Dr. Neil Churchill

Director for Participation and Experience

NHS England

Amanda Risino

Managing Director

Health Innovation Manchester

Harvey Neve

Head of Digital Products and Transformation

Public Health England

Liz Yaxley

Dementia Services Manager

Norfolk and Norwich University Hospital

Richard Griffin MBE

Project Director Support Worker Education and Development

Health Education England

Bob Hallewell

Managing Director

Expert Messaging

Colin Rhodes



Peter Reilly

Director HR Research and Consultancy

Institute for Employment Studies

Steve Horne

CEO and cofounder

Droplet Computing

Alison Argall

Business Development Director

Tusker Direct

Anne Williams

Managing Director of energy consultancy

Power Direct Ltd

Sarah Mcllroy


BPP’s Business and Technology School.

Chris Reynolds

Centric professional services


Dr Michael Rooney

Medical Director

Mastercall Healthcare,


The Agenda


    Registration, Networking and Breakfast


    Chair Amanda Risino (Confirmed)

    Managing Director at Health Innovation Manchester


    Dr Michael Rooney (Confirmed)

    Medical Director at Mastercall Healthcare

    Dr Rooney describes the interface between urgent primary care and secondary care, and how primary care innovation can significantly improve the vitally important 4 hr ED target. Driven by the “Right care, Right Time, Right Place” principle, he describes how Mastercall objectively select the GP’s who are most efficient at employing primary care risk management skills to minimise the flow of 111 activity to ED.


    Case Study

    Steve Horne (Confirmed)

    CEO and Cofounder at Droplet Computing

    “Future proofing essential legacy applications across the NHS”

    In a challenging environment where the NHS is striving to move to Windows 10, the dilemma of what to do with essential older, legacy applications is causing real concern.

    Steve Horne will discuss the challenges of managing these applications, talk about why many of the older applications may not need to be replaced and how expensive hardware, like MRI scanners, can still function using older software and operating systems. The potential savings are huge, as are the strategic possibilities for healthcare.


    Richard Griffin MBE (Confirmed)

    Project Director Support Worker Education and Development at Health Education England

    “Delivering productivity through apprenticeships, skills and employment”

    Workforce comprises two thirds of NHS costs.  Sometimes described as the “invisible” workforce, 40% of the NHS staff are employed in unregistered roles like healthcare assistants. In many settings these staff provide the bulk of face to face care to patients. They are a key group in delivering many of the NHS’s priorities including supporting frail elderly and delivering care closer to home. Despite this few employers have strategies to develop this section of the workforce. This talk, drawing on the speakers experience working with health and social care employers, will describe strategies to effectively deploy and develop support workers to deliver efficiencies and productivity gains.


    Main Sponsor

    Chris Reynolds (Confirmed)

    Centric professional services at Jamf

    “Improving productivity with Apple and Jamf”

    Jamf have been helping organisations succeed with Apple for over 15 years. Specialising on the Apple platform has allowed us to become the best in class solution for Apple Device Management.

    Utilising some new and exciting features, during this session you will find out how Jamf are helping healthcare organisations that are looking for better ways to improve patient experience through managing Apple devices and automating workflows.




    Morning Break, Networking and Refreshments


    Chair Amanda Risino (Confirmed)

    Managing Director at Health Innovation Manchester


    Case Study

    Anne Williams (Confirmed)

    Managing Director of energy consultancy at Power Direct Ltd

    “Saving energy, saving money”

    Energy costs can account for a substantial proportion of overheads, which means that finding ways to reduce expenditure can allow you to significantly cut your costs.

    This session will introduce tips to make you more efficient in your energy procurement and usage, by focusing on the following areas:

    • selecting the right energy buying strategy
    • reducing the cost of administrating contracts and billing
    • ensuring you only pay for what you need – and what is yours!
    • using energy audits to create savings

    In order to ensure ongoing energy efficiency, the session will conclude with a spotlight on how to promote energy saving behaviours amongst your staff.


    Case Study

    Bob Hallewell (Confirmed)

    Managing Director at Expert Messaging

    Email is wonderful when it is used properly, but Inefficient use is having major impacts on your operations, your people and their productivity: typically 26% of a person’s time is wasted on poor email practices leading to increased stress levels and low performance.

    There is one magic standard which when adopted will do the most to remedy these problems.

    Bob Hallewell from Expert Messaging will explain what that standard is and present a case study from the health sector that gave people back 45 minutes per day, cut email nonsense by 31% and got people talking to each other again.


    Harvey Neve (Confirmed)

    Head of Digital Products and Transformation at Public Health England

    “Leading in an agile world”

    Everything seems to be agile these days; when productivity challenges are mentioned becoming more agile is usually high up the list of what needs to be done. Harvey will share his thoughts and experience on how leadership needs to change to drive productivity in an agile world



    Case Study

    Alison Argall (Confirmed)

    Business Development Director at Tusker Direct

    “The Future of Car Benefit Schemes – How they Can Help with Financial and Personal Wellbeing?”

    • New case studies on how a car benefit schemes can go beyond rewards to motivate and retain workforces
    • Getting wellbeing right and where car benefit schemes can contribute to health and happiness
    • Supporting financial wellbeing through car benefit schemes in the future



    Dinner, Networking and Lunch


    Chair Amanda Risino (Confirmed)

    Managing Director at Health Innovation Manchester


    Case Study

    Colin Rhodes

    Director at Flabba (Confirmed)

    ‘Recruitment & Retention of NHS Staff through the use of Online Video Technology’

    At a time when the NHS is experiencing such acute challenges in attracting and retaining quality staff, never has it been more important to ensure the selection of new and retention of existing staff is managed in a timely and accurate manner. Flabba has spent 18 months working hand in hand with King’s College Hospital NHS Foundation Trust to build them an Online Video Interview and Recruitment Management platform. That solution has been live for over 12 months and in that time King’s has experienced a 60% reduction in its recruitment costs and 50% reduction in its time to hire. Flabba is building new staff attraction and retention features, wrapped in online video communications, that will ensure the current staffing crisis is a thing of the past.


    Dr. Neil Churchill (Confirmed)

    Director for Participation and Experience at NHS England

    “Patient Experience”

    This session will explore public, patient and carer perspectives on productivity. Where do we add value to patients and where do we hold them back? What insight can we gain from patients and carers to make us more efficient? How does inequality cost us money? And where might patients, carers and public be willing do more to help us maintain and improve services? This session will explore productivity from a patient perspective.


    Case Study

    Sarah Mcllroy (Confirmed)

    Dean of BPP’s Business and Technology School

    “The value of Digital Leadership skills in a changing business environment”

    This presentation will explore how the technological landscape is changing at pace across all sectors, including the NHS. The digital revolution is impacting all areas of the business, for many companies there is systemic lack of experience and workforce to create and implement the digital systems required. Find out what employers need to do to move company culture towards one of the digital mindsets.


    Liz Yaxley (Confirmed)

    Dementia Services Manager at Norfolk and Norwich University Hospital                   

    “Dementia Support Team – Transforming care and saving money on a medical ward”

    This talk will describe the setting up of a dedicated dementia support team on an acute medical ward and show the benefits to patients, carers, staff and finances.


    Peter Reilly (Confirmed)

    Director HR Research and Consultancy at Institute for Employment Studies

    “Efficiency or effectiveness: what should be the focus of NHS ‘back office’ functions?”

    The argument would be that cost efficiency can only go so far back office functions also have to argue for the value they deliver.


    Close of Day

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  • Chairs
  • Chief Executives
  • Chief Nurses/Directors of Nursing
  • Clinical Commissioning Group Members
  • Clinical Directors/Leaders
  • Commercial Directors/Managers
  • Contracts Directors/Managers
  • Director/Heads of Workforce and HR
  • Director/Heads of Operations
  • Directors /Heads of Finance
  • Directors/Heads of Commissioning/Procurement
  • Directors/Heads of Efficiency and Productivity
  • Directors/Heads of Organisational Development
  • Directors/Heads of Patient Engagement
  • Directors/Heads of Policy
  • Directors/Heads of Service Transformation
  • Directors/Heads of Staff Engagement/Training/HR
  • Directors/Heads of Strategy and Transformation
  • Estates and Facilities Directors/Managers
  • Finance Directors
  • Head of Commissioning Support Units
  • Improvement Programme Managers/Directors
  • NHS Trust Directors and Senior Managers
  • Operations/Performance Directors
  • Pharmacy Directors and Heads of Medicines Management
  • Service Improvement Directors


October 2
8:30 am - 4:30 pm
£152.99 – £305.99
Event Category:


Piccadilly Gardens, 11 Portland St
Manchester,M1 3HU

Daniel Snape



0161 820 0631

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