7th NHS Outpatient Transformation Conference
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7th NHS Outpatient Transformation Conference
The Outpatient Transformation Conference North 2024
Current Landscape and Challenges:
The Outpatient Transformation Conference will focus on the innovative Outpatient Recovery and Transformation Programme, jointly developed by RCP and NHS England. To forge a new strategy for outpatient care, with the aim of reshaping the landscape over the next five years.
The program sets ambitious goals, including the redesign of services to enable patients to avoid up to a third of face-to-face outpatient visits, potentially eliminating the need for 30 million visits annually.
This transformative approach not only saves patients time and inconvenience but also liberates significant medical and nursing time, empowering outpatient teams to work differently by, embracing these changes and avoiding an extra £1.1 billion in annual spending on additional outpatient visits, contributing to a more efficient and sustainable healthcare system.
Importance and Timeliness of the Event:
The Outpatient Transformation Conference is essential for anyone invested in the future of healthcare delivery. This event provides a unique platform to delve into the innovative Outpatient Recovery and Transformation Programme. Participants will gain crucial insights into the development of a new outpatient care strategy.
Key Content Streams:
Referral optimisation: To enhance the overall referral process, making it more seamless, reducing delays, and ensuring that patients receive the appropriate care in a timely manner.
Reducing Face-to-Face Visits: Learn about the strategies and technologies that will enable patients to avoid up to 30 million face-to-face outpatient visits annually. This reduction not only saves time and inconvenience for patients but also contributes to a more efficient healthcare system.
Personalised follow-up: The focus is on providing a more individualised approach to post-visit care to improve patient outcomes and satisfaction.
Reducing did not attend (DNAs) in outpatient services: Strategies to reduce DNAs are crucial for optimising resource utilisation, minimising appointment backlog and ensuring that patients receive the care they need.
Why Attend:
The NHS Outpatient Conference offers a pivotal opportunity for participants to contribute to the advancement of the healthcare industry and the NHS. The conference provides a platform to learn about the latest technologies, regulatory updates, and quality improvement initiatives in outpatient care. Professionals can gain insights into innovative practices and the best strategies for transforming their outpatient services. Exposure to new technologies, collaboration with industry experts, and exploration of vendor offerings, contribute to professional development and can inspire positive changes within the NHS.
Sponsors & Partners
- Reducing Face-to-Face Visits
- Personalised follow-up
- Reducing did not attend (DNAs) in outpatient services
- Referral optimisation
- Chief Executives
- Chief Information Officers
- Chief Medical Officers
- Chief Operating Officers
- Clinical Directors/Heads/Managers/Leads
- Commissioning Directors/Heads/Managers
- Consultants in Emergency Medicine
- Deputy Directors
- Directors of Delivery
- Directors of Performance and Improvement
- Emergency Care Directors/Heads/Managers
- General Managers
- IT Directors/Heads/Managers
- Medical Directors
- Operating Heads/Managers
- Operations Directors/Heads/Managers
- Outpatient Clinic Managers
- Outpatient Department Managers
- Patient Liaison Managers
- Physiotherapists
- Programme Directors/Heads/Managers
- Service Directors/Heads/Managers
- Strategic Planning Directors/Heads/Managers
- Surgeons
- Transformation Directors/Heads/Managers
- Urgent Care Directors/Heads/Managers
- Dermatologists
- Dermatology Lead Nurse
Your Pass Includes....
Your Pass Includes:
- Multiple live keynote presentations
- Live examples of both NHS and Commercial best practice
- Breakfast, Lunch and Refreshments included
- Meet the supplier sessions.
- Networking opportunity
- Live Q&A sessions with all speakers on the day
- Drinks receptions (subject to event)
- CPD accreditation
- Prize draws
Tickets For NHS Senior Managers
We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.
Conference Speakers
Dr Julia
Schofield
Consultant Dermatologist United Lincolnshire Hospitals NHS Trust Clinical lead NHSE Outpatient Recovery and Transformation Programme (to end of May 2024) Associate Professor, University of Hertfordshire
United Lincolnshire Hospitals NHS Trust
Read biography
Dr Mickey
Jachuck
Consultant Cardiologist & Physician Clinical Director (Cardiothoracic Medicine / Clinical Microbiology & Infection)
South Tyneside and Sunderland NHS Foundation Trust
Read biography
Nicola
Williams
Wirral Community Cardiology Services Lead
Wirral Community Health and Care NHS Foundation Trust
Read biography
Richard
Thomson
Consultant Gastroenterologist
Northumbria Healthcare NHS Foundation Trust
Read biography
Scott
Deacon
Clinical Lead Continuous Improvement & Clinical Director Outpatients
University Hospitals Bristol and Weston NHS Foundation Trust
Read biography
The programme
Registration and Breakfast
Registration - Open from 9:00 am - Closes at 11:00 am
All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.
We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Outpatient Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.
Thank you for your understanding, and we look forward to an insightful and productive event together!
Keynote Presentation - Advice to Treatment: Developing an Arrhythmia Pathway (Confirmed)
Nicola will share her experience (so far) of transforming a Community Cardiology Service. Identifying areas that are not clinically effective, accessible to patients and that have increasing demand outstripping service capacity and budget controls. Nicola will share her plan to transform the service and potential outcomes.
Modern Outpatient Care Panel Discussion
Modern Outpatient Care Panel Discussion
The panel discussion on the future of outpatient care delves into the transformative trends shaping healthcare delivery beyond traditional hospital settings. It encompasses a multifaceted exploration of key themes, including the integration of advanced technologies like telehealth and wearables, the pivot towards patient-centric care models, the evolving policy and regulatory landscape and collaborative interdisciplinary approaches. The discussion aims to shed light on innovative solutions to challenges, emphasising the importance of adaptability and ongoing collaboration in shaping a patient-focused, technology-driven, and resilient future for outpatient care.
Panellists:
- Sarah Tilsed, Head of Patient Partnership, Patients Association (Confirmed)
- Theresa barnes, RCP Outpatients Clinical Lead, Royal College of Physicians (Confirmed)
Main Sponsor - Innovative technology is the tip if the iceberg
Main Sponsor - Pentax Medical
MedTech innovations are often seen as a breakthrough solution to the challenges we face, but can technology alone really deliver change? Forming expert Partnerships with technology at the core ensures you have access to the full range of knowledge & skill sets required to extract the full Value Potential from future focussed investments
Morning Break
Morning Break
Case Study - Connecting MSK Care Across North East London
Case Study - NEC Software Solutions
Keynote Presentation - Teledermatology Roadmap (Confirmed)
The presentation will consider the potential role of teledermatology in transforming dermatology outpatient services including the opportunities and challenges. It will link to the NHSE teledermatology roadmap which was published in 2023
Case Study from Skin Analytics - Revolutionising Outpatient Care: Implementing AI Skin Cancer Pathways
Case Study - Skin Analytics
Speakers: Tom Berry and Rachael Dovey
Title: Revolutionising Outpatient Care: Implementing AI Skin Cancer Pathways
Case Study - HealthPathways - silver shrapnel in outpatient transformation (Confirmed)
Case Study - Pathways Alliance Ltd
Originating in Canterbury in the South Island of New Zealand, HealthPathways was developed from a need to increase collaboration across primary and secondary care, with clinicians coming together to develop condition specific pathways of care that articulate ‘this is how we do things around here today’.
As a central repository of localised, pathways of care, each one is tailored to an individual health system by local doctors in collaboration with subject matter experts, to reflect the reality of local service provision. These pathways support general practitioners and hospital clinicians to make informed, supportive decisions at the point of care, within any local constraints on service availability.
In this session you will get an understanding of the purpose of HealthPathways, why it was developed and how it has gone on to become a trusted process for supporting the management of patient flow across over 65 international health systems.
The presentation will use the case study from NHS Wales to demonstrate the impact community HealthPathways had on their vanguard system- Cardiff and Vale University Health Board, leading to demonstrable activity and cost reductions across specialties, and ultimately leading to its implementation across Wales, to develop nationally agreed, locally delivered pathways of care.
The session will highlight the impact community HealthPathways is having on the Welsh system, as well as introducing Hospital HealthPathways as a means to create, disseminate and maintain pathways of care within an acute setting.
Networking and Lunch
Networking and Lunch
Keynote Presentation - Enhancing patient experience with communication (Confirmed)
A review of how communication and engaging patients can help experience and productivity.
Keynote Presentation - A single portal for gastroenterology advice and referral - deploying consultant expertise upstream (Confirmed)
For several years now, and accelerated through the pandemic, we have refined our offer of consultant expertise through advice and guidance. In 2023 we merged A&G with referrals into a single A&R point of contact. This has dramatically shortened our outpatient waiting times to 2-4 weeks and eliminated RTT breaches. This service improvement has delivered benefits for patients, GPs, team morale and training. We now have experience of mentoring other teams within the trust and elsewhere in the UK to adopt this model.
Along with implications for training, selection and job planning, in the long-term there will need to be a clear agreement on tariff for this "remotely deployed expertise ".
We firmly believe that this is a scalable and generalisable model for the optimal deployment of consultant expertise in the future.
Canapés, Drinks and Networking
Canapés, Drinks and Networking
End of Day
End of Day
