The Virtual Wards Conference: NHS Implementation and best practice

09:00 am
29 Feb, 2024
15 Hatfields Conference Centre, London SE1 8DJ

The Virtual Wards Conference: NHS Implementation and best practice

09:00 am
29 Feb, 2024
15 Hatfields Conference Centre, London SE1 8DJ

Delegates Registered

Job titles includes

Acting Chief People and Organisational Development Officer

Associate Chief Operating Officer

Associate Director - Transformation

Associate Director of Resourcing

CEO & Medical Director

Chief Clinical Digital engagement officer

Chief Pharmaceutical Officer's Clinical Fellow

Chief Pharmacist & Clinical Director

Clinical Head of Primary & Community care

Organisations Involved

NHS Kettering general hospital foundation trust

North London Mental Health Partnership

North of England Commissioning Support

Northern Lincolnshire and Goole NHS Trust

Northwick Park hospital

Oxleas NHS FT

Royal Free Foundation Trust

Royal Papworth Hospital NHS Foundation Trust

Royal United Hospital Bath

Nottingham University Hospitals

Current Landscape and Challenges:

The increasing utilisation of Virtual Wards within the NHS is indicative of the mounting pressure on healthcare systems.

Virtual Wards, as a remote healthcare service, have become an essential component in managing patient health, especially in the context of rising demands on the NHS. However, challenges persist in terms of scalability, effective implementation, workforce implications, and the need to continually innovate and adapt in response to the dynamic healthcare landscape.

Importance and Timeliness of the Event:

The Virtual Wards Conference assumes critical importance as it brings together healthcare professionals, policy leaders, and stakeholders to collectively address the key challenges and explore innovative solutions within the virtual wards sector.

With a focus on enhancing patient care and improving the healthcare industry, this conference provides a timely platform to foster collaboration, innovation, and knowledge-sharing, essential for the effective management of virtual wards within the NHS.

Key Content Streams:

  • Virtual Ward Planning and Implementation: Developing a comprehensive understanding of the process of creating virtual ward services, building confidence among patients and clinicians, and ensuring a credible and efficient virtual ward system.
  • The Future of Virtual Wards: Exploring the use of digital innovations to alleviate pressures on the health and care system, ensuring the scalability and sustainability of virtual wards within the evolving healthcare landscape.
  • Challenges and Opportunities of Virtual Wards: Identifying and addressing solutions to enhance the efficiency and effectiveness of virtual wards, overcoming challenges, and maximising their potential to provide a seamless pathway for clinicians and patients.
  • Workforce Narrative: Understanding the implications of workforce dynamics and the role of the NHS workforce long-term plan in enhancing the virtual ward service, ensuring a robust and sustainable healthcare workforce to support the future of virtual care.

Why Attend:

The Virtual Wards Conference offers a unique platform for attendees to actively participate in shaping the future of virtual healthcare delivery within the NHS.

By fostering collaboration, innovation, and knowledge-sharing, this event presents an opportunity for healthcare professionals to contribute to the improvement of patient care and the advancement of the healthcare industry.

Register now to be a part of this transformative event, where collective expertise meets innovation, and where the future of virtual healthcare is being redefined for the betterment of patients and healthcare professionals alike.


  • Virtual ward planning and implementation
  • The future of virtual wards
  • Challenges and Opportunities of Virtual Wards
  • Workforce Narrative

The Virtual Wards Conference: NHS Implementation and best practice Key Subjects

  • Virtual ward planning and implementation
  • The future of virtual wards
  • Challenges and Opportunities of Virtual Wards
  • Workforce Narrative

Who will Attend

•    Chief Executives
•    Chief Information Officers
•    Chief Medical Officers
•    Chief Operating Officers
•    Chief Technology Officers
•    Clinical Directors/Heads/Managers/Leads
•    Commissioning Directors/Heads/Managers
•    Deputy Directors
•    Digital Directors/Heads/Managers
•    Digital Inclusion Directors/Heads/Managers
•    Digital Strategy Directors/Heads/Managers
•    Directors of Delivery
•    Directors of Nursing
•    Directors of Performance and Improvement
•    General Managers
•    Governance Directors/Heads/Managers
•    GP Commissioners
•    GPs
•    Informatics Directors/Heads/Managers
•    Information Assurance Directors/Heads/Managers
•    Information Management Directors/Heads/Managers
•    Innovation Directors/Heads/Managers
•    IT Directors/Heads/Managers
•    IT Security Directors/Heads/Managers
•    Medical Directors
•    Operations Directors/Heads/Managers
•    Performance Directors/Heads/Managers
•    Policy Directors/Heads/Managers
•    Practice Managers
•    Programme/Project Directors/Heads/Managers
•    Public Health Directors/Heads/Managers
•    Service Directors/Heads/Managers
•    Strategic Planning Directors/Heads/Managers
•    Transformation Directors/Heads/Managers

Your Pass Includes....

Your Pass Includes:

  • Multiple live keynote presentations
  • Live examples of both NHS and Commercial best practice
  • Breakfast, Lunch and Refreshments included
  • Meet the supplier sessions.
  • Networking opportunity
  • Live Q&A sessions with all speakers on the day
  • Drinks receptions (subject to event)
  • CPD accreditation
  • Prize draws

Sponsors & Partners

The Agenda



Registration - Open from 9:00 am - Closes at 11:00 am

All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.

We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Virtual Wards Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.

Thank you for your understanding, and we look forward to an insightful and productive event together!


Chair Opening Address (Confirmed)

Dr Gurnak Singh Dosanjh

Chair Opening Address (Confirmed)


Keynote presentation - Defining Acuity in virtual wards and progress on developing integrated place based Virtual Wards (Confirmed)

Adam Fitzgerald
Head of Nursing, Integrated Local Services
Guy’s and St Thomas’ NHS Foundation Trust

Collaborative ICS (place-based) challenges and how we've overcome this to create the opportunity to develop a coordinated approach to caring for more patients outside of hospital in an environment familiar to them such as their own home​.


Panel Discussion - Investment in workforce training and development

Francesca Markland
Senior Programme Manager, Remote Monitoring & Virtual Wards
NHSE London Region Digital Transformation Team
Adam Fitzgerald
Head of Nursing, Integrated Local Services
Guy’s and St Thomas’ NHS Foundation Trust
Pippa Macey
Sutton Virtual Ward and Urgent Response Operational Manager
Sutton Health and Care
Temba Ndirigu
Head of Clinical Development (Nursing)
Leeds Community Healthcare Trust

Investment in workforce training and development

Employing the skills of the full multi-professional team will support the virtual ward environment to be as safe as it can be for staff, patients and their families or carers. To include trainee grade staff members, GP trainees, specialist registrars, advanced practice trainees as well as ACPs (advanced clinical practitioners).


  • Panelist 1: Rosie Kaur, Deputy Chief Medical Officer, Physical Health Mersey Care FT & CCIO and Medical Lead, Telehealth in LTC and Virtual Wards for Cheshire and Merseyside (Provisionally Confirmed)
  • Panelist 2: Francesca Markland, Senior Programme Manager, Remote Monitoring & Virtual Wards, NHSE London Region Digital Transformation Team (Confirmed)
  • Panelist 3: Pippa Macey, Sutton Virtual Ward and Urgent Response Operational Manager, Sutton Health and Care (Confirmed)
  • Panelist 4: Adam Fitzgerald, Head of Nursing, Integrated Local Services, Guy’s and St Thomas’ NHS Foundation Trust (Confirmed)
  • Panelist 5: Temba Ndirigu, Head of Clinical Development (Nursing), Leeds Community Healthcare Trust (Confirmed)


Case Study - Transforming Virtual Ward Patient Flow: Streamlining Processes through Technology Unburdening and Enhanced Early Deterioration Identification with a Managed Service (Confirmed)

Lucy Stones
Clinical Change Specialist

Case Study - PMD

Continuous monitoring of respiratory rate, with a managed service, enables earlier appropriate intervention in the community setting and removes the burden of technology from front line staff.


Morning Break

Morning Break


Chair Morning Reflection (Confirmed)

Dr Gurnak Singh Dosanjh

Chair Morning Reflection (Confirmed)


Case Study - Taking an integrated approach to virtual wards (Confirmed)

Laura Thompson
Head of Marketing
Access Group

Case Study - The Access Group

How we can take a different look at how we deliver virtual wards, to work within existing systems and workflows. Reducing friction and making sure those providing care have the information they need to improve outcomes for people, regardless of which systems they use.


Case Study - Can you design your way through delivering exceptional patient care (Confirmed)

Ben Reason
CEO, Founder
Livework Studio

Case Study - Livework

Throughout our time working with the NHS we have modelled the current complexity of the Patient journey. We have articulated interventions, both digital and physical, creating a future-state of patient care that is fit for purpose. This not only improves the patient experience, but that of caregivers, operational teams, and the technology that support them.


Keynote Presentation - Technology, Innovation and Engagement – the Key Enablers to a Successful Virtual Ward (Confirmed)

Tracy Stocker
Director of Operations for Flow and Integration
Medway NHS Foundation Trust

How Medway NHS Foundation Trust developed a successful virtual ward to improve flow and provide efficiencies across the Trust and the wider system which addressed health inequalities and improved patient outcomes.


Case Study - Virtual Care, a clinical and patient perspective.

Case Study - Inhealthcare

Virtual Care, a clinical and patient perspective.

Vicki Dhanjal from Sciensus


Networking & Lunch

Networking & Lunch


Chair Afternoon Address (Confirmed)

Dr Gurnak Singh Dosanjh

Chair Afternoon Address (Confirmed)


Program Lecture - Virtual Care, Effective Care (Confirmed)

Dr Iain Goodhart, MBChB BMedSci FRCA FFICM MPhil MA
Consultant in Intensive Care and Anaesthesia, and Director of Acute Care
Cambridge University Hospitals NHS Foundation Trust

Program Lecture - supported by educational grant from Masimo

Digital enablement facilitates efficient staffing ratios freeing the team to focus on kind and effective treatment for those who require it.


Fireside Chat: A Patient's Journey through Virtual Wards (Confirmed)

Ruth Chauhan
Virtual Ward
Lived Experience

Join us for a captivating fireside chat as we delve into the transformative world of virtual wards through the eyes of a patient. In this enlightening and intimate conversation, we will explore the firsthand experience of a patient who has navigated the healthcare landscape with the aid of virtual wards.


Keynote Presentation - Virtual Ward Patient Feedback Challenges and Success from an Acute General Hospital (Confirmed)

Chris Prada
Virtual Ward Service Lead
Northampton General Hospital
Chris Johnson
Head of Patient Experience & Engagement
Northampton General Hospital

Virtual Ward Patient Feedback Challenges and Success from an Acute General Hospital who have implemented Virtual Wards across various specialties.


Canapés, Drinks and Networking

Canapés, Drinks and Networking


End of day

End of day

abpco 2021
Manchester Bee
CPD Member
Living Wage Member
Good Employment - Sponsor
Good Employment - Member
Armed Forces Covenant
Tech UK
Ban The Box
Faculty of Clinical Informatics
Stockport County
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