The programme
08:30
Registration & Networking
Registration - Open from 8:30 am - Closes at 11:00 am
All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.
We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.
Thank you for your understanding, and we look forward to an insightful and productive event together!
09:30
Chair Opening Address (Confirmed)
David Hancock
Director and Chair
INTEROPen
Chair Opening Address
Framing the day’s focus: how interoperability succeeds through collaboration, clinical workflow alignment, and shared accountability, not just technology.
09:40
Keynote Presentation - Interoperability Beyond Technology: Aligning People, Process and Policy (Speaker TBC)
Session Overview:
This national keynote examines how the NHS Data for Health and Care Strategy is driving interoperability from policy to practice. The session will explore the people, processes, and governance shifts needed to make interoperability part of everyday clinical operations.
10:00
Morning Skill Clinic - Building Data Quality and Consistency into Interoperability Projects (Speakers TBC)
Facilitator: Dr Ian McNicholl, GP & Digital Health Expert (Provisionally Confirmed)
Session Overview:
Poor data quality undermines interoperability from the start. In this practical skill clinic, Dr McNicholl will walk delegates through how to design interoperable systems with strong data integrity, consistency, and validation built in from day one.
Learning Outcomes:
- How to embed data quality standards within interoperability programmes.
- Practical techniques for ensuring coding and terminology consistency.
- How to engage clinicians in improving data entry and stewardship.
- Frameworks for ongoing data governance and validation.
10:30
Main Sponsor Keynote - Concentric AI
Main Sponsor Keynote - Concentric AI
Strategic insights from our headline partner on driving digital transformation in complex healthcare environments. Focus on solutions and innovations shaping the NHS digital future.
10:50
Morning Break & Networking
Morning Break & Networking
11:50
Chair Morning Reflection (Confirmed)
David Hancock
Director and Chair
INTEROPen
Chair Morning Reflection (Confirmed)
11:55
Sponsored Case Study - Cloud Gateway
Sponsored Case Study - Cloud Gateway
Real-world deployment story. How a partner solution enabled improved clinical workflows, data sharing, or patient engagement. Key metrics and measurable impact shared.
Sponsored Case Study
Deep dive into a digital solution or innovation applied in an NHS setting. Highlights practical lessons from procurement, rollout, and adoption phases.
12:35
Leadership Interview - Speaker: Filipe Alves, Group Chief Nursing Information Officer, Royal Free London NHS Foundation Trust (Invited)
Session Overview:
True interoperability isn’t just about systems, it’s about people with the curiosity, confidence, and creativity to make them work together. In this one-to-one interview, Filipe Alves reflects on his journey from frontline nursing to digital leadership, sharing how we can nurture the next generation of innovators who will bridge clinical care and technology.
Drawing on his experience as Group CNIO, national advisor, and trustee, Filipe explores what it takes to build digitally confident teams, foster grassroots innovation, and create environments where new ideas can safely take root and scale.
Discussion Themes:
- Turning clinicians into co-creators: empowering staff to innovate, not just adopt.
- Building digital confidence and inclusion across multidisciplinary teams.
- Developing “assistive intelligence” mindsets, technology that supports, not replaces.
- Practical approaches to mentoring and shaping future digital leaders.
- How organisations can sustain innovation beyond projects and pilots.
Sponsored Case Study
Partner-led insight into achieving scalable, sustainable digital improvement — lessons from NHS implementations.
Lunch & Networking
Hot buffet and informal discussion opportunities with NHS peers and suppliers.
14:00
Chair Afternoon Address (Confirmed)
David Hancock
Director and Chair
INTEROPen
Chair Afternoon Address (Confirmed)
Sponsored Case Study
Showcase of technology or partnership success story - practical enablers for digital adoption and patient outcomes.
14:25
NHS Deep Dive - Delivering Digital Transformation: Lessons from Shared Care Records (Speaker Invited)
Speaker: Andy Kinnear, Former NHS CIO / Faculty Member, CHIME (Invited)
Session Overview:
Drawing on his extensive leadership experience, Andy explores what successful digital transformation really takes - focusing on leadership, culture, and the balance between ambition and delivery. Using Shared Care Records as a case example, he provides a repeatable framework for managing change in complex systems.
Learning Outcomes:
- Leadership behaviours that sustain interoperability programmes.
- Building engagement and capability across mixed teams.
- Balancing governance with innovation for sustainable delivery.
- Translating strategic intent into measurable local progress.
Sponsored Case Study
Insights into overcoming complexity in NHS settings — practical results and measurable impact from solution deployment.
15:05
NHS Deep Dive - Interoperability at Scale: Lessons from the Hive Big Bang (Speaker Invited)
Speaker: Sandra Taylor-Farrell, Head of Hive EPR and Digital Applications, Hive EPR and Digital Applications Service, Group Digital Services, Manchester NHS FT (Invited)
Session Overview:
The Hive EPR programme has been a landmark digital implementation across the NHS. This session explores lessons from integrating a complex EPR ecosystem with external partners, balancing transformation ambition with operational delivery.
Learning Outcomes:
- Understand interoperability beyond the EPR boundary.
- Identify governance and clinical engagement challenges.
- Learn how to connect large-scale programmes with regional and national initiatives.
15:25
Main Plenary Skill Clinic – Solving Non-Technical Obstacles to Interoperability (Speakers TBC)
David Hancock
Director and Chair
INTEROPen
Facilitators: David Hancock – INTEROPen / Joss Palmer – OneLondon / Phil Kocsan – INTEROPen Board (Invited)
Session Overview:
Interoperability fails more often due to governance, behaviour, and culture than technical issues. This interactive session tackles those non-technical obstacles head-on, helping NHS teams apply structured frameworks to drive alignment, ownership, and delivery.
Learning Outcomes:
- Identify behavioural, governance, and partnership barriers.
- Apply practical frameworks for accountability and trust.
- Standardise clinical practice and governance for interoperability.
- Strengthen collaboration between suppliers and NHS partners.
15:25
Breakout Skill Clinic - Automating for Interoperability: The Royal Free Playbook (Speakers TBC)
Facilitator: Steve Dunkerley, Chief Commercial Officer, NHS London Procurement Partnership (Invited)
Speaker: James Davies, Head of Digital Productivity, Transformation Partners in Health and Care, Royal Free London NHS Foundation Trust (Provisionally Confirmed)
Overview:
This clinic would unpack how Royal Free has applied automation to strengthen interoperability and clinical workflows. Delegates would explore a step-by-step framework for mapping automation opportunities, aligning governance and clinical engagement, and scaling success.
Learning Outcomes:
- Identify automation opportunities that directly enhance interoperability.
- Build governance and clinical engagement models that sustain change.
- Maintain clinical safety while increasing digital productivity.
- Create a roadmap for scaling automation across systems.
15:55
Food, Drinks & Networking
Food, Drinks & Networking